Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Sandoval

Sylmar,CA

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

12
12
years of professional experience

Work History

Intensive Care Unit Greeter

Towne Park
10.2022 - 09.2023
  • Monitored entrance security, reporting any suspicious activity or unauthorized access to management promptly.

Medical Support Assistant

Twelve Clans Unity Hospital
10.2016 - 04.2021
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Streamlined patient check-in process with effective communication and organization skills.
  • Process patient referrals to specialty provider.
  • Ordered durable medical equipment.
  • Verified health health insurance.
  • Request medical records from HIM department to be sent to specialty provider.
  • Processed payments for specialty clinics and durable medical equipment.

Certified Nursing Assistant

Matney's Colonial Manor
06.2014 - 10.2016
  • Transported patients between rooms and appointments or testing locations.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Retail Cashier

Sam's Club
10.2013 - 06.2014
  • Promoted store loyalty programs, increasing member sign-ups and overall customer engagement.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Participated in regular team meetings to discuss strategies for improving sales performance and customer experiences.
  • Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.

Medical Support Assistant

Omaha/Winnebago Hospital
07.2011 - 07.2013
  • Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
  • Used RPMS to maintain and record patient data and generate reports.
  • Verified patient insurance coverage and collected required co-payments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered ambulance radio calls.
  • Retrieve medical records from HIM department during after hours.
  • Made calls to other hospitals to request medical records.
  • Placed Life Flight calls and ambulance services to have patients transferred to level one trauma centers.
  • Make arrangements with funeral home for transfer of expired patients.

Education

GED -

Central High Adult School
Los Angeles, CA

Associate of Arts - Liberal Arts And Sciences

Los Angeles Valley College
Van Nuys, CA

Skills

  • HIPPA
  • ICD 10
  • Effective problem solving
  • Data Entry
  • Security understanding
  • Call Answering and Routing
  • Suspicious Activity Monitoring
  • Patience and composure
  • Health codes compliance
  • Friendly, Positive Attitude

Timeline

Intensive Care Unit Greeter

Towne Park
10.2022 - 09.2023

Medical Support Assistant

Twelve Clans Unity Hospital
10.2016 - 04.2021

Certified Nursing Assistant

Matney's Colonial Manor
06.2014 - 10.2016

Retail Cashier

Sam's Club
10.2013 - 06.2014

Medical Support Assistant

Omaha/Winnebago Hospital
07.2011 - 07.2013

GED -

Central High Adult School

Associate of Arts - Liberal Arts And Sciences

Los Angeles Valley College

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Elizabeth Sandoval