Elizabeth Sandoval
Montebello,CA
Summary
Human Resources leader with progressive experience guiding multi-site operations, employee relations, investigations, payroll, benefits, and compliance. Supports executive teams with workforce planning, policy development, risk mitigation, and employee relations strategies that align with employment law and business goals.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Director of Human Resources
JYM Enterprises, Inc. d.b.a Jack in the Box and Popeyes
Rosemead, Ca
11.2012 - Current
- Support multi-site company restaurant brands and ensure policies align with employment laws, best practices, and company values.
- Provide strategic leadership and direction to the HR Generalists, fostering accountability, collaboration, and professional growth
- Serve as a trusted advisor to executive leadership and operational teams on workforce planning, employee relations, performance management, organizational development, and change management initiatives
- I Direct employee relations activities, including complex workplace investigations, conflict resolution, corrective action processes, and policy interpretation.
- Partnered with legal counsel and leadership on employment-related matters, identifying and mitigating risks.
- Ensuring legal compliance for all HR related areas at the site.
- Maintain knowledge of federal and state legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.
- Design, optimize, implement, and continuously improve HR policies, programs, and processes to support a scalable, compliant, and high-performing organization.
- Works as a liaison between serve as a strategic advisor to executive and senior leadership on people strategy, workforce planning, and organizational design.
- Oversaw complex employee relations matters, conducted investigations, and provided resolution guidance for employee grievances.
- Handled claims related to workers' compensation and liability, ensuring proper processing and documentation.
- Update and re-structure the Employee Handbook as necessary.
- Leadership for the organization's payroll function, ensuring accurate, timely, and compliant payroll operations.
- Processed payroll for over 500 employees, ensuring accuracy and timely distribution of salaries.
- Administer open enrollment for Medical Benefits & 401K.
- Complete California compliance reporting of Company EEOC component-1 Report and Cal Pay Data.
- Perform investigations and prepare written responses to EEOC, EDD, and FLSA claims.
- Represented the company at court hearings for EDD, small claims, and EEOC mediation, providing necessary legal support.
- Ensure completion of CA compliance certification and training of all supervisors and executive level of AB 1825-Harassment, SB 553- Workplace Violence, and IIPP- Injury and Illness Prevention Program training.
- Execute training workshops for company best practices.
- Ensure Serv-Safe certification compliance and execute the training workshops as needed.
- Handle work injuries and work closely with the industrial clinic.
- Administer all LOA, reasonable accommodation, and PTO compliance policies and processes comply with all applicable federal, state, and local laws.
- Carry out interactive processes with injured employees when assessing applicable restrictions & accommodation.
- Work together with government agencies such as Public Health and Cal/OSHA.
- Partner closely with the talent acquisition team.
- Administer the company's onboarding platform.
- Conducted the company's I-9/E-Verify and pre-employment background checks.
- Assess all adverse employment actions with the emphasis of employment separation offer guidance to our restaurant managers and executive level personnel management.
- Conducted exit interviews for supervisors and executive personnel.
- Develop and create impactful corrective and progressive measures tailored to specific situations.
- Administered the camera surveillance system and provided incident footage to law enforcement and liability claim adjusters.
- Strengthened leadership capability through coaching, development planning, and succession planning for critical roles, building bench strength for organizational growth.
Human Resources Assistant
Marquez Brothers International Inc.
Montebello, Ca
03.2007 - 11.2012
- Facilitated onboarding processes and supported talent acquisition efforts to enhance workforce integration.
- Processed I-9s through E-Verify to ensure compliance with employment eligibility regulations.
- Processed payroll via ADP software.
- Documented and reported workplace injuries.
- Managed OSHA claims to uphold workplace safety standards and address employee concerns.
- Carried out monthly Safety Meetings with the plant employees.
- Performed various administrative tasks to support daily operations.
- Prepared the DWC1 and 5020 reports.
- Supported company multi-site distribution locations.
- Handled accounts receivable and payable processes for accurate financial management.
- Worked on site at a Food Manufacturing Distribution center.
- Prepared financial reports for the CFO.
Sales Associate
Jonathan Club
Los Angeles, Ca
11.2006 - 02.2007
- Increased store sales by recommending high-value purchases to customers.
- Assisted members in completing their purchases effectively.
- Processed store orders to ensure timely inventory replenishment.
- Managed daily administration duties to support store operations.
- Responded to incoming phone calls promptly.
Education
Business Office Administration
United Education Institute
West Covina, Ca06-2012
Skills
- HR leadership experience
- Knowledgeable in Federal, State, & Local Labor Law
- HR process development
- Employee & Labor relations experience
- Payroll administration
- Benefits administration
- Legal risk mitigation
- Strong analytical and organizational skills
- Strong confidentiality adherence and the ability to maintain and identify discretion
- Ability to operate strategically while remaining hands-on
- Excellent negotiation skills
- Conflict resolution
- Strong communication skills
- Exceptional interpersonal and communication abilities
- Team collaboration and consensus
- Bilingual Fluency in English and Spanish
- Strong work ethic and ability to hold strong professionalism to a high standard
- Ability to make solid decision-making skills
- Conflict resolution
Certification
San Gabriel Valley Employment Advisory Council, Earned Certificates of completion of California employment law practices.
LEADERSHIP
A proactive hands-on HR leader working extensively with all levels of company personnel to address common employee and labor relations proactively and preventatively by coaching and development the front force leaders by implementing and optimizing company procedures and policies in compliance with state, federal, and local laws. I bridge communication gaps in a diverse work force and successfully lead a team to improve and ensure that all business goals are met. A team player mindset who consistently contributes high quality results individually and as part of the team rooted in strategic partnerships and actionable solutions.
Timeline
Director of Human Resources
JYM Enterprises, Inc. d.b.a Jack in the Box and Popeyes
11.2012 - Current
Human Resources Assistant
Marquez Brothers International Inc.
03.2007 - 11.2012
Sales Associate
Jonathan Club
11.2006 - 02.2007
Business Office Administration
United Education Institute