Elizabeth Santos Mendez
DesMoines
Summary
Organized and adaptable professional with a background in educational support and customer service. Recognized for strong multitasking abilities and interpersonal skills, ready to leverage expertise in enhancing team dynamics and operational efficiency.
Motivated individual with a background in customer service and education. Known for quick learning and strong organizational abilities, contributing to improved classroom environments and effective transaction processing in a credit union setting.
Overview
4
4
years of professional experience
Work History
Intern
Affnity Credit Union
Des Moines, IA
08.2025 - Current
- Assisted team in processing member transactions accurately and efficiently.
- Supported account management activities, ensuring customer inquiries were addressed promptly.
- Participated in training sessions to develop knowledge of credit union policies and procedures.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Crew Member
Raccoon Valley Partners
Des Moines, IA
11.2024 - Current
- Maintained high standards of cleanliness and organization in food preparation areas.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Teacher’s Assistant
DMPS
Des Moines, IA
08.2022 - Current
- Assisted lead teacher in daily classroom activities and lesson implementation.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments.
- Completed daily reports on attendance and
- Copied, organized and distributed classroom assignments or other paperwork.
- Maintained classroom organization and prepared learning materials for lessons.
Education
High School Diploma -
North High School
Des Moines, IA05-2026
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Computer skills
- Team collaboration
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Adventure Travel
- Music
- I have a passion for photography and editing photos
- Acting and Theater
- Fashion
- I enjoy helping others and giving back to the community
Timeline
Intern
Affnity Credit Union
08.2025 - Current
Crew Member
Raccoon Valley Partners
11.2024 - Current
Teacher’s Assistant
DMPS
08.2022 - Current
High School Diploma -
North High School