Elizabeth Savoy
Breaux Bridge,LA
Summary
Proven DSW Worker with leadership skills committed to coordinating care and direct support with clients diagnosed with intellectual or physical disabilities. Solid vision of service goals inspiring cooperation and teamwork. Talented professional expanding awareness of service mission.
Overview
12
12
years of professional experience
Work History
DSW Worker
P & L Medical Services
11.2018 - Current
- Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management.
- Transported clients to and from community gatherings and scheduled appointments.
- Evaluated service note content for description representative of clients' responses to specified services.
Dental Intern
Gonsoulin Dentistry
01.2015 - 03.2015
- Prepared patients for dental treatments by welcoming, comforting and draping patients.
- Documented dental care services by charting in patient records.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Took computer images and full mouth series x-rays of patient's teeth and assessed results.
- Provided dental materials for dentist by selecting, mixing and placing materials on instruments and in patient's mouth.
- Maintained dental supplies inventory by checking inventory to determine if supplies needed to be ordered.
- Educated patients on proper oral hygiene to promote oral health and disease prevention.
Call Center Representative
AT&T
10.2013 - 01.2015
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Maintained strong call control and quickly worked through scripts to address problems.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Consulted with customers to resolve service and billing issues.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Offered resolutions to de-escalate calls and solve customer issues.
Administrative Assistant
LSU Student Union
09.2012 - 01.2013
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
Education
Bachelor of Arts - Liberal Arts And General Studies
University of Louisiana At Monroe
Monroe, LA05.2023
Skills
- Direct care
- Personal Hygiene Assistance
- Meal Preparation
- Mobility support
- Client Advocacy
- First Aid Training
- Safety Monitoring
- Progress Monitoring
- Worker Training
- Continuing education
- Customer Service
- Patient Care
Timeline
DSW Worker
P & L Medical Services
11.2018 - Current
Dental Intern
Gonsoulin Dentistry
01.2015 - 03.2015
Call Center Representative
AT&T
10.2013 - 01.2015
Administrative Assistant
LSU Student Union
09.2012 - 01.2013
Bachelor of Arts - Liberal Arts And General Studies
University of Louisiana At Monroe
Similar Profiles
Ali AlsarairehAli Alsaraireh
Perfusionist Adult & Pediatric at Jordanian Royal Medical Services / Al-Hussein Medical Center / Queen Alia Heart InstitutePerfusionist Adult & Pediatric at Jordanian Royal Medical Services / Al-Hussein Medical Center / Queen Alia Heart Institute
GODFRED EDUAHGODFRED EDUAH
Physician Assistantship at Providence Medical Centre, Fountain medical servicesPhysician Assistantship at Providence Medical Centre, Fountain medical services
Gregory L. RoyGregory L. Roy
District Lieutenant EMS Operations at Indianapolis Emergency Medical ServicesDistrict Lieutenant EMS Operations at Indianapolis Emergency Medical Services