Elizabeth Saxer
Pompano Beach,FL
Summary
Experienced professional skilled in business administration and records management, with a strong focus on improving client satisfaction and operational processes. Proven ability to manage complex tasks efficiently and build productive relationships in fast-paced environments. Committed to delivering innovative solutions and effective communication to drive organizational success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Intake Agent
Sygnius, LLC
Westin, FL
05.2024 - Current
- Served as initial contact for potential clients seeking assistance with class action lawsuits.
- Assessed and determined viability of class action lawsuits based on established criteria.
- Conducted interviews to gather detailed client information, including injury facts and contacts.
- Maintained communication with clients, providing updates and answering inquiries throughout the process.
Office Manager
Scandinavian Micro Systems, Inc.
02.2016 - 12.2023
- Managed customer service operations, resolving issues promptly and implementing effective corrective measures to ensure client satisfaction.
- Cultivated and maintained productive relationships with vendors, suppliers, and contractors, facilitating smooth operational workflows.
- Addressed financial inconsistencies, effectively managing inventory levels and resolving issues related to damaged goods and backorders.
- Streamlined billing processes by accurately invoicing services based on technician reports and resolving discrepancies to ensure up-to-date financial records.
Parts Manager
Silver Cloud Harbor Marina
01.2002 - 08.2015
- Streamlined inventory management by integrating barcode and Bluetooth technology, enhancing tracking accuracy for a substantial inventory volume.
- Revamped part numbering and storage protocols, significantly improving efficiency in parts retrieval and inventory control.
- Managed financial integrity by systematically addressing inventory discrepancies, damaged goods, and backorder issues.
- Enhanced customer service by providing direct support, accurately assessing client needs, and staying informed about current market trends.
- Worked with Service Manager and technicians to ensure timely turnaround of parts to be utilized for work orders.
- Assist customers by phone, internet and in person with price quotes and part sales.
Education
AS - Accounting
Skills
- Records management
- Business administration
- Invoicing and organization
- Strategic thinking
- Problem solving
- Written and oral communication
Certification
QuickBooks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Intake Agent - Sygnius, LLC
05.2024 - Current
Office Manager - Scandinavian Micro Systems, Inc.
02.2016 - 12.2023
Parts Manager - Silver Cloud Harbor Marina
01.2002 - 08.2015
Ocean County College - AS, Accounting
Similar Profiles
Shilpa PatilShilpa Patil
Software Test Automation Engineer at SYGNIUS INFOTECHSoftware Test Automation Engineer at SYGNIUS INFOTECH
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Andora McCloudAndora McCloud
Program Director at YMCA of South FloridaProgram Director at YMCA of South Florida
Keaton GrantKeaton Grant
Bilingual Technical Support Representative at AT&T MobilityBilingual Technical Support Representative at AT&T Mobility