Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Sayre

Campus Experience Coordinator
Lynchburg,VA

Summary

Knowledgeable and dedicated to customer service with experience in Hospitality industry. Solid team player with outgoing, positive demeanor and skills in establishing communication guests. Motivated to maintain customer satisfaction and contribute to company success. Knowledgeable about customer relationship management, organization and reporting. Leader and problem-solver looking for career advancement as a Customer Experience Coordinator. A goal-oriented worker with knowledge of communications with guests in the hospitality industry. Always looking for new efficient and effective organizational ways to grow.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Campus Experience Coordinator

Liberty University
Lynchburg, VA
08.2021 - Current

The Campus Experience Coordinator (CEC) seeks to go above and beyond the call of duty in delightfully serving guests visiting Liberty University through the Hancock Welcome Center (HWC). This position requires exhibiting a pleasant and friendly style of communication with guests visiting the university. It is critical for this professional to communicate with guests in a way that clearly understands the guests’ expectations and ensures the visit delivers more than expected. This role is key to the success of our on-campus recruitment efforts, Liberty’s objective to deliver exceptional guest service, and our fifty-year heritage of training Champions for Christ. The position is an hourly, full-timeposition and does require evening and weekend work on occasion.


  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Worked closely with guests, some VIP, with high degree of respect for privacy.
  • Maintained front desk professionalism to provide visitors with access to relevant local information.
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

On-Campus Student Recruiter

Liberty University
Lynchburg, VA
05.2020 - 08.2021

The On-Campus Student Recruiter (OCSR) will be asked to assist in the effective recruitment of future “Champions for Christ” through our Visitors Center. The primary focus will be to leverage the efforts of others and the promotional efforts of so many and harvest qualified applicants through our daily tours and special events. We serve over 25,000 guests annually. We want to allow them to springboard forward into everything Liberty has to offer. Liberty has over 7,000 acres of space to allow one’s God-given imagination to grow and accompanying skills to be refined. This part-time staff member is pivotal to the success of our local recruitment efforts and will be asked to lead campus tours while assisting with on-campus events. This job reports to the Campus Tour Specialist of the Visitors Center who is under the leadership of the Director of The Hancock Welcome Center. This is a student worker, minimum wage position and does require weekend work.


  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.

Worship Arts Intern

Bethel Baptist Church
Yorktown, VA
05.2019 - 08.2019

A sequenced, multi-semester, pastor-mentored track that serves the goal of training faithful artists, diligent theologians, and devoted worshipers of the Savior. Learning and growth flow from reading, critical thinking, writing, practicing, engaging thoughtful conversations, and serving. The internship consists of weekly meetings where the interns discuss their reading, ministry life, plan services, plan events such as camps, nights of worship, and mission trips.

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Event planned and executed large children's camps.
  • Event planned and executed large night's of worship.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Psychology Counseling

Liberty University
Lynchburg, VA
08.2018 - 05.2022

Skills

  • Customer Experience
  • Event and Planning
  • Team Communication Experience
  • Office Support
  • Calendar and Scheduling Software
  • Meeting Organization
  • Customer Service Process Improvement
  • Microsoft Office
  • Event Support
  • Operations Support
  • Administration and Reporting

Timeline

Campus Experience Coordinator

Liberty University
08.2021 - Current

On-Campus Student Recruiter

Liberty University
05.2020 - 08.2021

Worship Arts Intern

Bethel Baptist Church
05.2019 - 08.2019

Bachelor of Science - Psychology Counseling

Liberty University
08.2018 - 05.2022
Elizabeth SayreCampus Experience Coordinator