Hardworking and reliable Veterinary Technician with six years of experience working in a variety of different technical and leadership roles. Successful at managing multiple priorities with a positive attitude, building strong working relationships with staff, and providing excellent client service and patient care. Collaborative and motivating team builder, dedicated to lifelong learning and the desire to work in environments that require multitasking and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Technician Manager
BLUEPEARL GLENDALE
01.2024 - Current
Actively participate in hospital operations to build positive and effective working relationships by cooperating with others across the organization to identify conflicts, brainstorm resolutions and best practices, give and receive constructive feedback, create innovative ideas, changes in protocols, and impending changes that follow the vision of the company while clearly communicating them to team members to ensure consistency
Serve as a mentor, subject-matter expert, and resource to associates regarding problem solving, daily operations, patient care, training material and programs, effective clinical skills, business knowledge, and skill development while supporting a culture of high performing team behavior, efficiency, positive work habits, and pride
Provide compassionate care for hospitalized patients, attending to their daily needs such as feeding, medication administration, and pain management assessments, prepare surgical instrument packs and drapes for use in sterile environments by processing in autoclave, perform radiograph and CT diagnostics, triage incoming patients to determine treatment needs and urgency of care, collect animal diagnostic samples and prepare specimens for laboratory testing and shipment, maintain high levels of hygiene and cleanliness within the facility, adhering to strict infection control protocols
Proficient in sedation and anesthesia skills for a variety of different procedures and surgeries such as CT's, MRI's, endoscopy, wound management, mass removals, orthopedic and soft tissue surgeries
Obtain detailed histories, and outline costs and services determined by the special needs of animals, greet clients in person and on the phone to discuss complaints, concerns, and questions, schedule appointments and handle finances
Compassionately walk clients through humane euthanasia
Empower others by attentively listening, encouraging open expression of diverse ideas and opinions, facilitate a feeling of belonging and strong team morale, seeking to understand, setting a high priority in developing others, crediting others for their contributions and accomplishments, provide positive insight and display a positive attitude despite adversity
Effectively communicate in a variety of communication settings to schedule, create agendas for, and run different department and hospital wide meetings, one-on-one quarterly performance reviews to assess team members, and different hospital leadership levels to provides recommendations related to performance management and discipline
Veterinary Technician Supervisor
BLUEPEARL PORT WASHINGTON
08.2020 - 01.2024
Build effective working relationships by collaborating with different hospital leadership individuals to create hospital wide and technician focused protocols, organize meetings and training schedules, develop improvement initiatives, identify conflicts, obtain feedback, and resolve issues
Provide exceptional staff support by demonstrating exemplary follow through, positive work habits, working technical shifts, shifting schedules across different specialties and locations to accommodate for changes, facilitating high standards of care for patients, providing guidance and assistance during stressful or unanticipated situations, proactively anticipating issues, problem solving, and addressing them promptly by using my knowledge and experiences and brainstorming ideas with associates
Mentor multiple direct reports by organizing training schedules, managing payroll, creating monthly schedules, having frequent check-ins, and offering feedback
Demonstrate strong interpersonal skills, organization and time management, clear communication, personal development, situational adaptability, conflict management, and accountability
Emergency/ICU Technician
LAKESHORE VETERINARY SPECIALISTS
06.2019 - 08.2020
Utilize teamwork to manage time efficiently, organize and problem solve while working as the lead technician to effectively triage and treat emergency cases, monitor ICU patients and properly document and communicate with doctors about any concerns, obtain and interpret vitals
If patients are critical, I am sufficient in being proactive and performing CPR
Experienced in inducing, monitoring and recovering anesthesia patients, monitoring and assisting with sedation procedures, obtaining digital radiographs, properly calculating mathematical problems associated with medications and properly administering them, phlebotomy, placing IV catheters, nasogastric tubes, nasal oxygen catheters, and handling aggressive patients
Communicate effectively with clients to create new accounts, answer questions, complete their invoices, obtain histories on patients, discharge outpatient and inpatients
Utilize teamwork to mentor and train with other coworkers, problem solve and find solutions as efficiently as possible, continuously learn, clean and organize hospital
Veterinary Technician Intern
UNIVERSITY OF TENNESSEE KNOXVILLE’S COLLEGE OF VETERINARY MEDICINE
06.2018 - 06.2019
Rotate through different specialties including overnight and day ICU, Emergency, Anesthesia, Community Practice, Radiology, Shelter Medicine (spay and neuter protocols), Oncology, Exotics, Zoo Medicine, Soft Tissue Surgery, Equine Medicine, Internal Medicine, Ophthalmology, Rehabilitation and Physical Therapy
Communicate daily with doctors and colleagues within each specialty and attend daily/weekly case rounds and lectures
Extensive knowledge and understanding in veterinary medicine topics including different anesthetic drugs and protocols, how to properly set up, trouble shoot, monitor, and problem solve anesthesia machines and values, vaccine protocols, performing basic CPR, safety and administration of chemotherapy, surgical procedures and preparation, quarantine protocols, updating medical records and communicating with clients
Proficient in areas of restraint, venipuncture, catheter placement (intravenous and urinary), taking radiographs, administration and monitoring of patients under anesthesia, intubation, administering medications, calculating drugs, providing hourly and critical care for patients in the ICU, basic laboratory procedures, performing an ultrasound and expressing bladders
Animal Caretaker
MADISON COLLEGE VETERINARY TECHNICIAN PROGRAM
08.2016 - 05.2018
Enhanced multi-tasking skills by cleaning and sanitizing dog, cat and lab animal cages to policy standards
Delivered food, water, and appropriate medication doses to patients as needed
Properly disinfected the stanchion room, padlock, and stalls for large animals, set up their stalls, and distributed feed
Accurately filled out detail-oriented medical records
Proactively identified potential problems and addressed them prior to escalation
Veterinary Technician Intern
JANESVILLE ANIMAL MEDICAL CENTER
05.2017 - 07.2017
Consisted of a month of small animal and a month of large animal (mainly equine) as a requirement for the Madison College’s Veterinary Technician Program
Observed skills performed and responded by demonstrating knowledge
Prepared for surgeries, monitored and recovered patients under anesthesia
Accurately ran laboratory tests
Assisted in restraining animals, venipuncture, placing catheters, taking radiographs
Filled prescriptions and communicated directions for use to clients
Facilitated in equine farm calls that included taking radiographs, performing lameness exams, drawing up and administering vaccines, obtaining blood samples, preparing and assisting in floating teeth
Education
Associate Degree in Applied Science - Veterinary Technician
MADISON COLLEGE
MADISON, WI
05.2018
Bachelor of Science - Animal Science, Emphasis: Veterinary Technology
UNIVERSITY OF WISCONSIN-RIVER FALLS
RIVER FALLS, WI
05.2016
Skills
Communication
Problem Solving
Teamwork
Follow Through
Complaint Resolution
Fast Learner
Web Based Hospital Systems
Basic Microsoft Application
Team leadership and supervision
Organizational and Planning Skills
Staff Training and Development
Scheduling and Time Management
Medical record-keeping
Diagnostic Equipment Operation
Animal Restraint Techniques
Intravenous Catheter Placement
Patient Triage Abilities
Pharmacy and Medication Management
Emergency medicine proficiency
Laboratory Testing Knowledge
Anesthesia Monitoring Expertise
Advanced Surgical Assistance
Surgical procedures and support
Diagnostic Imaging
Diagnostic sampling
Client Education
Clinical Pathology
Certification
Wisconsin Veterinary Technician Medical License
RECOVER ALS and BLS
Certified Adult Mental Health First Aid
Certified Cat Friendly Veterinary Professional
Certified Infection Prevention Leader
References
Jessica Perkins, Hospital Manager, BluePearl Port Washington/Glendale
Blair Nizinski, CSC Manager, BluePearl Glendale
Timeline
Veterinary Technician Manager
BLUEPEARL GLENDALE
01.2024 - Current
Veterinary Technician Supervisor
BLUEPEARL PORT WASHINGTON
08.2020 - 01.2024
Emergency/ICU Technician
LAKESHORE VETERINARY SPECIALISTS
06.2019 - 08.2020
Veterinary Technician Intern
UNIVERSITY OF TENNESSEE KNOXVILLE’S COLLEGE OF VETERINARY MEDICINE
06.2018 - 06.2019
Veterinary Technician Intern
JANESVILLE ANIMAL MEDICAL CENTER
05.2017 - 07.2017
Animal Caretaker
MADISON COLLEGE VETERINARY TECHNICIAN PROGRAM
08.2016 - 05.2018
Bachelor of Science - Animal Science, Emphasis: Veterinary Technology
UNIVERSITY OF WISCONSIN-RIVER FALLS
Associate Degree in Applied Science - Veterinary Technician
Internet Sales Manager/Finance Manger Prospect at GENESIS OF GLENDALE / GLENDALE HYUNDAIInternet Sales Manager/Finance Manger Prospect at GENESIS OF GLENDALE / GLENDALE HYUNDAI