Dental Office Receptionist
Lakemoor Dental
Lakemoor, IL
11.2021 - Current
- Greet visitors and patients to determine needs, check appointments and direct accordingly.
- Manage office logistics by scheduling appointments, maintaining files and collecting payments
- Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services.
- Help patients complete necessary medical forms and documentation.
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Complete patient referrals to other medical specialists.
- Conduct communications and transactions with patients and visitors to foster positive experience.
- Answer telephone calls to offer office information, answer questions and direct calls to staff.
- Receive, record and address incoming and outgoing communication via telephone and email.
- Place new supply orders, manage inventory and restock clerical spaces.
