Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Elizabeth Schooley

Phoenix,AZ

Summary

Highly skilled and motivated engineering professional with 4 years of hands-on experience in mechanical design and prototyping. Certified in Autodesk Inventor, with a proven track record of success in competitive engineering, including 1st place in the state of Arizona and 4th place nationally in SkillsUSA for an innovative prototype design. Demonstrated expertise in CAD modeling, project management, and problem-solving. Complemented by strong customer service and cash handling experience from Home Depot, keen attention to detail, and exceptional communication skills. Adept at balancing technical proficiency and customer-facing roles, showcasing adaptability and a commitment to excellence in diverse environments.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Home Depot
Cave Creek, AZ
04.2023 - 07.2024
  • Customer service: Interacting with customers, addressing questions, and resolving issues.
  • Cash handling: Managing transactions accurately, handling cash, credit, and debit card payments.
  • Attention to detail: Ensuring all purchases are scanned correctly, and pricing is accurate.
  • Time management: Balancing multiple tasks, such as scanning items, managing lines, and providing assistance.
  • Communication: Conveying information to customers and team members.
  • Teamwork: Collaborating with co-workers in a fast-paced environment.
  • Technical proficiency: Operating point-of-sale systems and basic technology.
  • Sales knowledge: Upsell, or suggest complementary products when appropriate.
  • Adaptability: Managing busy periods and dealing with different customer personalities.

Education

High School Diploma -

Boulder Creek High School
Anthem, AZ
05-2024

Skills

Engineering & Technical Skills:

  • Advanced CAD Proficiency: Expert in Autodesk Inventor, with certification demonstrating professional-level skills in 3D modeling and design
  • Engineering Problem-Solving: Strong ability to identify and solve complex engineering challenges through innovative solutions
  • Prototype Development: Experience in creating and refining prototypes from concept to completion, ensuring functionality and usability
  • Project Management: Managing projects from initial concept through to final product, meeting deadlines and achieving milestones
  • Collaboration and Teamwork: Effectively working with team members to brainstorm, design, and execute engineering projects
  • Technical Communication: Presenting complex technical concepts clearly to a variety of audiences, including judges and non-engineers
  • Competitive Experience: Proven track record of success in competitive environments, evidenced by 1st place in Arizona and 4th place nationally in SkillsUSA
  • National-Level Recognition: Demonstrated excellence in engineering innovation, recognized at both state and national levels

Customer Service & Financial Skills:

  • Customer Service: Proven ability to interact with customers, resolve inquiries, and maintain a high level of service satisfaction while working at Home Depot
  • Cash Handling: Experience managing financial transactions, ensuring accuracy in cash, credit, and debit payments
  • Attention to Detail: Ensuring accuracy in both technical designs and financial transactions
  • Sales and Upselling: Suggesting complementary products and services to customers, enhancing their purchasing experience
  • Time Management: Balancing multiple priorities effectively, from managing engineering projects to handling customer service responsibilities
  • Cost Analysis: Evaluating and managing costs associated with engineering projects and customer purchases

Soft Skills:

  • Leadership: Leading teams and projects to achieve high levels of performance and recognition
  • Adaptability: Thriving in diverse environments, from engineering competitions to customer service roles
  • Effective Communication: Strong verbal and written communication skills, crucial for both technical presentations and customer interactions
  • Critical Thinking: Analyzing situations, identifying key issues, and developing strategic solutions in both engineering and retail settings

Accomplishments

  • got awarded multiple homers (recolonization) for my great costumer service skills.
  • Completed multiple certificates for engineering programs
  • went to nationals for a prototype that I designed

Timeline

Customer Service Cashier

Home Depot
04.2023 - 07.2024

High School Diploma -

Boulder Creek High School
Elizabeth Schooley