Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Sealey

Glen Ellyn,IL

Summary

An Insurance professional with proven expertise in the sales and marketing fields. Recognized for productivity and efficiency in task completion. Specialize in risk assessment, policy customization, and client relationship management. Excels in communication, problem-solving, and adaptability, ensuring seamless service delivery and client satisfaction

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

Aflac
Glen Ellyn, IL
01.2024 - Current
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
  • Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Sought out new clients and developed clientele by networking to find new Summary Skills Career Summary customers.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Responded to customer inquiries and problems to promote great service

Payroll Specialist

Innovative Payroll solutions LLC
Glen Ellyn, IL
10.2020 - 01.2024
  • Maintained documentation of all payroll controls and procedures; aligned with audit requirements for validating payroll each month in accordance with organization policies, procedures and best practices
  • Served as the functional business owner for payroll; processed hourly weekly and salaried semi-monthly payrolls utilizing ADP Workforce Now for 2000 employees
  • Developed and managed a strategic plan for payroll processing; created a standardized process for accurate and timely payroll processing within the US and globally
  • Facilitated the timely/accurate completion of all payroll processing procedures to ensure all employees received proper compensation within designated pay cycles
  • Processed a wide range of employee documentation including employment verifications, Leave of Absences (LOAs) and HR transaction requests; entered new hire data into system; administered employee data modifications/additions
  • Key member of a cross-functional team tasked with allocating missioncritical financial data from stores to identify areas for improvement regarding payroll efficiency and developing enhancement solutions; compiled and presented findings to senior management to obtain approval for implementation
  • Successfully maintained payroll and HR Benefit systems; managed and initiated process and procedures for payroll regionally including 401K benefit administration and auditing efforts
  • Partnered with FMs, GMs and HRBPs to develop and execute new sales incentive and streamline regional payroll communication, processing and audit requirements; managed all payroll inquiries, reporting and state/federal requirements on a regional basis
  • Performed Open Enrollment activities including benefit renewals, communications, processing changes; ensured deadlines were met

Fraud Specialist

Lisle Savings Bank
Lisle, IL
09.2021 - 06.2023
  • Assisted in the development of policies and procedures related to fraud prevention and detection.
  • Responded promptly to inquiries regarding possible fraudulent activities reported by customers or other stakeholders.
  • Developed and implemented fraud detection strategies that decreased fraudulent activities by a significant percentage.
  • Monitored suspicious transactions in order to detect any irregularities or discrepancies.
  • Managed a portfolio of fraud cases, ensuring timely investigation and resolution in accordance with company policies.

Corporate EHS Coordinator Admin

Veepak LLC
Hodgkins, IL
05.2020 - 10.2020
  • Worked alongside corporate CEO and corporate EHS Vice President
  • Assisted and conducted meetings with corporate team, including warehouse management
  • Maintained and applied knowledge of current policies, regulations, and industrial processes
  • Assisted in keeping track of company safety records and protocols in numerous states, and overseas
  • Regularly inspected company warehouses and staff to ensure protocols were being followed
  • Recommend process and product safety features that will reduce employees' exposure to chemical, physical, and biological work hazards
  • Inspect facilities, machinery, and safety equipment to identify and correct potential hazards, and to ensure safety regulation compliance
  • Investigate industrial accidents, injuries, or occupational diseases to determine causes and preventive measures
  • Report or review findings from accident investigations, facilities inspections, or environmental testing
  • Interview employers and employees to obtain information about work environments and workplace incidents
  • Evaluate adequacy of actions taken to correct health inspection violations
  • Review employee safety programs to determine their adequacy
  • Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment
  • Write and revise safety regulations and codes
  • Compile, analyze, and interpret statistical data related to occupational illnesses and accidents

Education

Some College (No Degree) -

Eastern Illinois University
Charleston, IL

Skills

  • Continuous Improvement
  • Regulatory Compliance
  • HRIS Management
  • Benefits Administration
  • Client assessment
  • Customer follow-up
  • Claims reporting systems
  • Policy writing
  • Insurance sales strategy
  • Quotes and sales
  • Insurance product promotion
  • Negotiation
  • Prospective client identification
  • Referral pipeline maintenance
  • 5 years of customer service experience
  • Cash handling
  • Fraud detection
  • Banking operations support
  • Banking products knowledge
  • Banking Procedures Familiarity

Certification

  • IL,AL,IN Health insurance producers license
  • IL Real estate license

Timeline

Insurance Agent

Aflac
01.2024 - Current

Fraud Specialist

Lisle Savings Bank
09.2021 - 06.2023

Payroll Specialist

Innovative Payroll solutions LLC
10.2020 - 01.2024

Corporate EHS Coordinator Admin

Veepak LLC
05.2020 - 10.2020

Some College (No Degree) -

Eastern Illinois University
Elizabeth Sealey