Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elizabeth Secallus

Denville,New Jersey

Summary

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Overview

6
6
years of professional experience

Work History

Marketing Administrator

Simon Property Group
08.2023 - Current
  • Assist in the preparation, coordination, collection, production, supervision and follow-up of promotions and
    events
  • Maintain mall website, Social Media communications, and collateral material
  • Work with tenants to obtain sales reports and collect and input into reporting system
  • Assist with the preparation of contracts and purchase orders
  • Perform daily reconciliation for the Gift Card Program and maintain inventory of all Gift Cards
  • Assist with Simon Youth Foundation and Family at Simon programs when necessary
  • Supports administrative elements and approvals of sponsorship / event deals including contracting, deal entry, proof of performance, payment collection, contract renewal, revenue forecasting and reporting
  • Assist with the promotion and implementation of platform programs in a professional and timely manner and measuring of results
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic

Customer Service Representative

The Knotts Company
12.2022 - 08.2023
  • Field in-person and telephone inquiries from more than 40 customers daily, identify solutions to resolve conflicts and ensure a high-quality customer experience
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction
  • Filed invoices, customer orders, shipping information and other documents in the office
  • Answered constant flow of customer calls with minimal wait times

Social Media Manager

Danielle Rollins Brands, LLC
05.2022 - 11.2022
  • Wrote, edited, and published content to share on all company social media profiles
  • Created a series of targeted social media advertisements to reach out to potential buyers
  • Create and manage email blasts to over 5,000 subscribers
  • Design and share advertisements for all events.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Sales Representative/Team Lead

The Commencement Group
06.2018 - 07.2022
  • Coordination and preparation of products and employees, including setting up the product at the venue during early morning hours
  • Planned all logistics around each operation and travel around the country to each venue
  • Ensured all products were correctly displayed according to the marketing plan and inventoried pre and post operations
  • Generated significant sales, selling more than $20,000 of product in one day
  • Responsible for counting inventory of products, reporting of sales, commissions and return of inventory to headquarters
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items

Social Media Marketing Intern

International Student Accommodation
05.2019 - 08.2019
  • Provided students with short or long term accommodation when traveling abroad
  • Create content for all social media platforms including Facebook, Twitter, and Instagram
  • Update availability of all accommodations on company websites
  • Create detailed blog and social media posts to inform students about popular restaurants and activities around Dublin
  • Assisted team with various marketing projects that would engage new leads and potential customers.
  • Drafted and distributed blog posts and related content to increase media coverage

Education

Public Relations -

Rowan University at Glassboro, New Jersey

Skills

  • Customer service
  • Social media management
  • Word processing
  • Time management
  • Attention to detail
  • Blogging
  • Communication
  • Adobe Photoshop
  • Adobe Indesign
  • Yardi Systems
  • Prophet 21
  • Salesforce CRM Software

Accomplishments

  • Vice President of Social Standards for Alpha Epsilon Phi Sorority
  • Multiple chair holder for Alpha Epsilon Phi including Philanthropy, New Member Educator, and Event Planning
  • Planned events for Simon Property Group that brought more than 200+ people to the events.

Timeline

Marketing Administrator

Simon Property Group
08.2023 - Current

Customer Service Representative

The Knotts Company
12.2022 - 08.2023

Social Media Manager

Danielle Rollins Brands, LLC
05.2022 - 11.2022

Social Media Marketing Intern

International Student Accommodation
05.2019 - 08.2019

Sales Representative/Team Lead

The Commencement Group
06.2018 - 07.2022

Public Relations -

Rowan University at Glassboro, New Jersey

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Elizabeth Secallus