Elizabeth Seguin

• Taught children everyday skills and language.
• Assisted with light housekeeping duties as well as running errands.
• Engaged with children on age-appropriate level.
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Taught children basic life skills, manners and personal hygiene.
• Encouraged children to be understanding and patient with others.

• Oversee the overall operation of physical therapy clinic/fitness facility, patient care, quality assurance, and safety protocols.
• Manage and staff the clinic floor and gym facility.
• Hire, train and coach physical therapy technicians.
• Developed effective management strategies to facilitate smooth department operations.
• Communicate effectively with staff members, Therapists and patients, employing active listening and interpersonal skills.
• Implement new policies and educate staff on changes.
• Answer phones, greet patients and collect patient information.
• Organize and manage health records.
• Review end of day billing posts are entered properly and timely, Audit and archive patient charts once patients are discharged.
• Prepare and distribute patient utilization reports to therapist and insured they are completed in a timely manner and logged.
• Implemented new scheduling system to ensure accurate and up to date changes to employee daily shift schedules.
• Oversee inventory and maintenance of facility and equipment.

• Advised and advocated for buyers and sellers on finding or selling a home in a competitive market.
• Attended home inspections and showings with buyers to answer questions and ensure needs were met.
• Compared property values and sales to stay abreast of competitive market prices.
• Coordinated with lenders, home inspectors, escrow companies and more to ensure compliance to all contract terms.
• Created marketing materials for residential and commercial property sales.
• Negotiated prices and contract terms for real estate purchases.
• Oversaw closing procedures on commercial and residential properties and ensured terms of contracts were met.

SEPTEMBER 2005 - JUNE 2008

Immanuel Lutheran Church | Macomb, MI - Administrative Assistant

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Wrote reports and correspondence from dictation and handwritten notes.
• Screened and logged employees and visitors before granting access to the building.
• Made copies, sent faxes and handled incoming and outgoing correspondence.
• Organized files, faxed reports and scanned documents.
• Properly routed agreements, contracts and invoices through the signature process.
• Assisted in the planning and organizing of events as well as recruiting, scheduling and managing volunteers for events.