Elizabeth Senia Bravo
Retail
Lancaster,CA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time or full-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Garrison Family Medical Group
Palmdale, California
01.2014 - 09.2024
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Contacted medical facilities to schedule patients for admission.
- Prepared treatment rooms for patient examinations.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
Education
Associate of Science - Medical Assistant
University of Antelope Valley
Lancaster, CA06-2010
High School Diploma -
Quartz Hill High School
Lancaster, CA06-2001
General Education
Antelope Valley College
Lancaster, CAFilm And Video Production
The Art Institute of California - Hollywood
5250 Lankershim Blvd, North Hollywood, CA 91601Skills
- Inventory Management
- Phlebotomy
- Medical Terminology
- Procedure Assistance
- Indirect Patient Care
- Payment Collection
Languages
English
Professional
References
References available upon request.
Timeline
Medical Assistant
Garrison Family Medical Group
01.2014 - 09.2024
Associate of Science - Medical Assistant
University of Antelope Valley
High School Diploma -
Quartz Hill High School
General Education
Antelope Valley College
Film And Video Production
The Art Institute of California - Hollywood
Similar Profiles
Ismael CotaIsmael Cota
FNP B-C at Southern Inyo, Rural Family ClinicFNP B-C at Southern Inyo, Rural Family Clinic
Joanne JenkinsJoanne Jenkins
Caregiver/Personal Assistant at Garrison Family in Home CareCaregiver/Personal Assistant at Garrison Family in Home Care
Jessica LopezJessica Lopez
Babysitter at Garrison FamilyBabysitter at Garrison Family