Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Elizabeth Serenil

Texas City

Summary

Dynamic and adaptable Bilingual Assistant with a proven track record at GISD, enhancing student engagement through multilingual communication and fostering inclusivity. Excelled in fast-paced environments, demonstrating a strong work ethic and integrity .Well versed with computers, proficienct in Microsoft Office Suite and Adobe. Achieved significant improvements in customer satisfaction and operational efficiency across various roles.

Overview

7
7
years of professional experience

Work History

Bilingual Assistant

GISD
12.2022 - 05.2024


  • Contributed to growth by using bilingual abilities to connect with students.
  • Collaborated effectively with diverse teams on projects requiring strong written and verbal communication skills in multiple languages.
  • Promoted an inclusive environment by assisting non-English speaking students with understanding important documents, work and daily activities.

Private Caregiver

Sharron
01.2021 - 10.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing.
  • Managed patient medications, ensuring accurate dosages and timely administration.

Cook

Eatcertera
01.2021 - 01.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Shipley's Donuts
02.2019 - 01.2020
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Papa's Pizza
02.2017 - 08.2017
  • Operated cash register for cash, check, and credit card transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Arts - Digital Media

Stephen F Austin State University
Nacogdoches, TX
12.2019

Associate of Arts - General Studies And Art

Galveston Community College
Galveston, TX
05.2017

Skills

  • Fast Learner
  • Microsoft Office Suite
  • Verbal and written communication
  • Computer Skills
  • Certified in Adobe
  • Adaptability and Flexibility
  • Customer Service
  • Work Ethic and Integrity

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bilingual Assistant

GISD
12.2022 - 05.2024

Private Caregiver

Sharron
01.2021 - 10.2021

Cook

Eatcertera
01.2021 - 01.2021

Cashier

Shipley's Donuts
02.2019 - 01.2020

Cashier

Papa's Pizza
02.2017 - 08.2017

Bachelor of Arts - Digital Media

Stephen F Austin State University

Associate of Arts - General Studies And Art

Galveston Community College

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Elizabeth Serenil