Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Shafer

Emporia,KS

Summary

Hardworking, positive, and energetic service-industry professional bringing over 10 years of experience in a variety of customer service based settings. Self-motivated and efficient with the ability to handle many facets of a professional workplace. Effective at working independently or in a team setting to further a business' goals. Able to adapt to many different workplace environments and looking for new experiences.

Overview

7
7
years of professional experience

Work History

Line Cook

Union Street Social
02.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Kitchen Manager

Chi Em Eats
06.2022 - 02.2024
  • Managed day-to-day BOH operations to drive quality, standards and meet customer expectations.
  • Performed cash handling activities and secured nightly deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Cultivated an atmosphere of positive customer service and maintained consistent quality and composure in a fast paced work environment.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.

Florist

Emporia Floral Co.
10.2019 - 10.2021
  • Worked with customers to determine type of arrangement desired, occasion and date, time, and location for each arrangement needed.
  • Prepared potted plants and bouquets based on customer requirements.
  • Prepared new flower and greenery shipments for use in arrangements.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Delivered orders to customer locations within specific timeframes.
  • Assisted in creation of floral arrangements for large-scale functions, comprising of weddings, funerals, and banquets.
  • Helped maintain shop and greenhouse cleanliness.
  • Designed shop window displays, and managed overall shop layout.

Building Supervisor

First United Methodist Church Of Emporia
02.2018 - 01.2021
  • Inspected grounds, equipment and overall building to uphold safe and aesthetically pleasing standard.
  • Maintained daily facility operations.
  • Repaired basic wiring, plumbing, equipment, and machinery.
  • Monitored inventory and reported items to be restocked for each job.
  • Followed standards and procedures to maintain safe work environment.
  • Monitored priorities and liaised between maintenance team and management.
  • Evaluated events planning services to identify opportunities for improvement.
  • Performed various administrative assistant duties, including data entry, organizational tasks, and scheduling.

Education

Business/Culinary Arts

Johnson County Community College
Overland Park, KS

High School Diploma -

Manhattan High School
Manhattan, KS
05.2008

Skills

  • Cleaning
  • Organizing
  • Scheduling
  • Self-Directed Learner
  • Excellent at Time Management
  • Creative Projects
  • Communication
  • Building Customer Loyalty
  • Positive Attitude
  • Social Media Promotion
  • Basic Microsoft Office
  • Macintosh OS

Timeline

Line Cook

Union Street Social
02.2024 - Current

Kitchen Manager

Chi Em Eats
06.2022 - 02.2024

Florist

Emporia Floral Co.
10.2019 - 10.2021

Building Supervisor

First United Methodist Church Of Emporia
02.2018 - 01.2021

Business/Culinary Arts

Johnson County Community College

High School Diploma -

Manhattan High School

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