Elizabeth Shore

CMA

Tideway Dermatology

10.2019 - Current

Mentored junior staff members on best practices in patient care procedures, fostering a collaborative work environment conducive to professional growth.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collected and documented patient medical information such as blood pressure and weight.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Implemented care and efficiency improvements to support and enhance office operations.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

Summary

Overview

Work History

CMA

Education

Certified Medical Assistant - Medical

Skills

Accomplishments

Certification

Timeline

CMA

Certified Medical Assistant - Medical

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