Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Silva

Brownsville,TX

Summary

Experienced in managing office operations, including scheduling, correspondence, and record-keeping. Utilizing strong communication and organizational skills to ensure smooth office functions. Possessing knowledge of office software and procedures, contributing to an efficient and productive work environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Administrative Office Assistant

Jolt Action Inc.
09.2021 - Current
  • Maintained staff directory and company policy handbook for human resources department.
  • Cleaned up files regularly by removing outdated information for archival.
  • Executed record filing system to improve document organization and management.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Maintained computer-based filing systems.
  • Completed audits in accordance with regulations and procedures.
  • Assessed financial statements and records.
  • Worked audit engagements for industries in non-profit and human resources.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid the daily bills, rent, and any other bills that would come in by making payment requests.
  • Used Bill pay, when paying cooperations or donors

Office Assistant

Tony’s Nursery
04.2018 - 02.2021
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, or in-person to provide information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Office Assistant

Garza Law Firm
11.2006 - 05.2008
  • Assisted in making phone calls, copies and appointments.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Maintained docket calendar and database for court documents.
  • Maintained physical and computer-based filing systems.
  • Examined, categorized and sorted incoming documents.
  • Cleaned up files regularly by removing outdated information for archival or disposal.

Education

Associates - Medical Assisting

Kaplan College
Brownsville, TX
11.2015

High School Diploma -

Simon Rivera High School
Brownsville, TX
06.2001

Skills

  • Customer Service
  • Data Entry and 10-Key
  • Google Drive
  • Record Sorting and Filing
  • Organizing and Categorizing
  • Digital File Management
  • Organizing Company Directory
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Office
  • Online Databases
  • QuickBooks certification
  • Skilled in processing bill payments efficiently
  • Familiarity with Gusto payroll system
  • Skilled in using Divvy

Certification

Certified in Quickbooks

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Office Assistant

Jolt Action Inc.
09.2021 - Current

Office Assistant

Tony’s Nursery
04.2018 - 02.2021

Office Assistant

Garza Law Firm
11.2006 - 05.2008

Associates - Medical Assisting

Kaplan College

High School Diploma -

Simon Rivera High School

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