Elizabeth Simms
Delhi,LA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Grain Clerk
Greenfield Holdings
07.2023 - Current
- On a busy day managed 30 or more team messages and 15 or more emails a day.
- Interacted with customers by phone 15 or more calls a day, email, or in-person to provide information
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
Book Keeper
B & J Flying
01.2020 - 06.2024
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Established QuickBooks accounting system to reflect accurate financial records.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Scale Room Operator
Greenfield Holdings
08.2022 - 07.2023
- Maintained safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Followed up with customers in assistance where I Could.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records
- Processed up to 200 trucks a day, while being the team leader of 3 to 4 members
- Entered data in the computer as new trucks would way in.
Scale Operator
Big River Rice And Grain
03.2017 - 07.2022
- Operated weigh scales and issued tickets when necessary .
- Processed 200 or more trucks a day while entering information in the computer system to correct their tickets
- Graded Grain
- Answering the phone and passing the call to the correct person who was best to help the customer the best.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
- Contributed to a safe work environment by monitoring compliance with safety regulations and reporting potential hazards.
- Enhanced efficiency by accurately weighing and recording incoming and outgoing materials.
- Facilitated effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
- Ensured accurate record-keeping for inventory management purposes through diligent data entry.
- Contributed to overall operational success with reliable attendance, punctuality, and adherence to company policies.
- Communicated with operators to share information related to product.
- Answered customer calls professionally and routed to appropriate person.
- Collaborated with facility staff to streamline processes, resulting in reduced wait times for customers.
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Dispatched orders to drivers for efficiency.
- Improved customer satisfaction by providing efficient, courteous service to truck drivers and other clients.
- Assisted in optimizing material flow with proper routing and documentation of trucks entering the facility.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Greeted customers and provided excellent service to internal and external clients.
- Maintained tidy work area to reduce likelihood of accidents.
- Followed up with customers to handle delays or other issues.
Cashier and Cook
Farmers One Stop
03.2014 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases,and locate items.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Helped to solve any issues . .
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and supervised cooking staff to expertly meet daily needs.
Education
No Degree - LICENSED PRACTICAL NURSE
Louisiana Delta Community College
Lake ProvidenceHigh School Diploma -
Epps High School
Epps05.2015
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Administrative Support
- Basic accounting
- Customer Communication
- Basic Bookkeeping
- FIRST AID/ CPR
- Cultural Awareness
- Multitasking abilities
- Attention to Detail
- Critical Thinking
Timeline
Grain Clerk
Greenfield Holdings
07.2023 - Current
Scale Room Operator
Greenfield Holdings
08.2022 - 07.2023
Book Keeper
B & J Flying
01.2020 - 06.2024
Scale Operator
Big River Rice And Grain
03.2017 - 07.2022
Cashier and Cook
Farmers One Stop
03.2014 - 07.2016
No Degree - LICENSED PRACTICAL NURSE
Louisiana Delta Community College
High School Diploma -
Epps High School
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