Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Singh

Coral Springs,Florida

Summary

Technology-inclined professional with troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

1
1

Network+

1
1

A+

Work History

Help Desk Assistant

Best Buy
03.2023 - 05.2023
  • Assisted customers with software installation, ensuring proper setup and smooth operation.
  • Provided remote assistance to customers, guiding them through resolution steps over the phone or via email.
  • Collaborated with team members to solve complex problems and provide top-notch support services.
  • Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.

Internship Student

Symphony Society
01.2023 - 03.2023
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

Education

Associate of Science - Cybersecurity

Broward College
Fort Lauderdale, FL
05.2026

Skills

  • Technical Troubleshooting
  • Escalation Handling
  • Empathy and patience
  • Help Desk Software

Certification

  • Network Plus, A+, CompTIA

Timeline

Help Desk Assistant

Best Buy
03.2023 - 05.2023

Internship Student

Symphony Society
01.2023 - 03.2023

Associate of Science - Cybersecurity

Broward College

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Elizabeth Singh