Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Elizabeth Sloane

Boise,ID

Summary

Enthusiastic professional focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Proficient in communication, problem-solving and conflict resolution.

Overview

10
10
years of professional experience

Work History

RELATIONSHIP BANKER/OPERATIONS MANAGER

Willamette Valley Bank
08.2021 - Current


  • Oversee all transaction reports and ensure that a high degree of accuracy is maintained by the bank
  • Monitor the processing of consumer and business account transactions, maintenance of account records and entry of account data into bank systems
  • Improve operational management systems, processes and best practices
  • Create impactful and meaningful relationships with both clients and in the community
  • Maintain a professional, courteous demeanor even under high-pressure circumstances

CLIENT RELATIONSHIP CONSULTANT

US Bank
01.2015 - 08.2021
  • Built and maintained relationships with clients
  • Supported customer confidentiality and security by complying with federal banking regulations
  • Opened accounts and processed transactions while maintaining integrity
  • Resolved problems and discrepancies concerning customers' accounts
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

PATIENT SERVICE REPRESENTATIVE

Saint Alphonsus-Pediatrics
10.2016 - 07.2018
  • Built and maintained relationships with patients and their immediate family members while providing efficient and courteous service
  • Managed and maintained scheduling for 11 medical providers
  • Verified insurance eligibility on all patients and processed billing
  • Organized and filed medical documents on behalf of clinical staff
  • Maintained knowledge of community services and resources available to patients

Education

Associate of Arts -

Headmasters Academy
02.2010

Skills

  • Computer Proficiency
  • Efficient and Detail-Oriented
  • Creative Thinking and Problem Solving
  • Strong Oral and Written Communication
  • Emotional Intelligence
  • Strong Interpersonal Skills

Timeline

RELATIONSHIP BANKER/OPERATIONS MANAGER

Willamette Valley Bank
08.2021 - Current

PATIENT SERVICE REPRESENTATIVE

Saint Alphonsus-Pediatrics
10.2016 - 07.2018

CLIENT RELATIONSHIP CONSULTANT

US Bank
01.2015 - 08.2021

Associate of Arts -

Headmasters Academy
Elizabeth Sloane