Enthusiastic professional focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Proficient in communication, problem-solving and conflict resolution.
Overview
10
10
years of professional experience
Work History
RELATIONSHIP BANKER/OPERATIONS MANAGER
Willamette Valley Bank
08.2021 - Current
Oversee all transaction reports and ensure that a high degree of accuracy is maintained by the bank
Monitor the processing of consumer and business account transactions, maintenance of account records and entry of account data into bank systems
Improve operational management systems, processes and best practices
Create impactful and meaningful relationships with both clients and in the community
Maintain a professional, courteous demeanor even under high-pressure circumstances
CLIENT RELATIONSHIP CONSULTANT
US Bank
01.2015 - 08.2021
Built and maintained relationships with clients
Supported customer confidentiality and security by complying with federal banking regulations
Opened accounts and processed transactions while maintaining integrity
Resolved problems and discrepancies concerning customers' accounts
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
PATIENT SERVICE REPRESENTATIVE
Saint Alphonsus-Pediatrics
10.2016 - 07.2018
Built and maintained relationships with patients and their immediate family members while providing efficient and courteous service
Managed and maintained scheduling for 11 medical providers
Verified insurance eligibility on all patients and processed billing
Organized and filed medical documents on behalf of clinical staff
Maintained knowledge of community services and resources available to patients