Elizabeth Smith
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Medicare Sales Agent
Together Health Llc
06.2021 - 08.2023
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Conducted research and identified market trends to develop better strategies for sales.
Medicare Sales Agent
Medicare Direct Llc
08.2022 - 01.2023
- Negotiated contracts and terms of sale with potential customers.
- Identified issues, analyzed information and provided solutions to problems.
- Spoke with customers to provide information about available Medicare products
Medicare Ins
Teleperformance
06.2019 - 05.2021
- Identified and solicited sales prospects in agency databases.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
Beauty Salon Owner
Shes Royal Hair Studio
03.2010 - 06.2019
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Owner/Operator
WRIGHT CHOICE BEAUTY SALON
07.2003 - 04.2010
- Trained and motivated employees to perform daily business functions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained new employees on proper protocols and customer service standards.
Education
Life And Health Insurance License - Life And Health Insurance
Morton School of Insurance
Port Saint Lucie, FL06.2019
Cosmetology
Wilfred Academy of Beauty
Queens, NY09.1987
High School Diploma -
Boys And Girls High School
Brooklyn, NY06.1984
Skills
- Medicare Compliance
- Call Center Customer Service
- Explaining Policies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Medicare Sales Agent
Medicare Direct Llc
08.2022 - 01.2023
Medicare Sales Agent
Together Health Llc
06.2021 - 08.2023
Medicare Ins
Teleperformance
06.2019 - 05.2021
Beauty Salon Owner
Shes Royal Hair Studio
03.2010 - 06.2019
Owner/Operator
WRIGHT CHOICE BEAUTY SALON
07.2003 - 04.2010
Life And Health Insurance License - Life And Health Insurance
Morton School of Insurance
Cosmetology
Wilfred Academy of Beauty
High School Diploma -
Boys And Girls High School
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