Elizabeth Smith
La Grange,NC
Summary
Proactive Group Home Manager with proven skills in team leadership and training. Capable in overseeing daily residential operations, staff activities and schedules. Knowledgeable about best practices in client care and applicable regulations. Dedicated Home Manager keeping residents safe and well-cared for by effectively managing staff and budgets. Focused on enriching residents' lives through proper nutrition and enjoyable activities. Handles business and operational needs smoothly, consistently keeping records updated and facilities clean. Focused Group Home Manager with a background monitoring residents' health, scheduling appointments and delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management and organization. Offering a strong understanding of quality service and federal and state group home regulations. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teaching position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Group Home Manager
With A Purpose Family Care
02.2012 - Current
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
- Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
- Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
- Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
Therapist for ACTT
Alternative Care Treatment Systems
01.2011 - 02.2012
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
- Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
Qualified Professional Case Manager
Alternative Care Treatment Systems
10.2006 - 12.2010
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Qualified Professional Case Manager
RALM, Inc.
06.2005 - 09.2006
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Qualified Professional Case Manager
Eastpointe LME
11.2004 - 05.2005
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Developmental Technician I
Caswell Center
09.1987 - 10.2004
- Enhanced client satisfaction by providing timely and accurate support to individuals with developmental disabilities.
- Improved patient independence through the implementation of personalized care plans and goal-setting strategies.
- Boosted communication skills for clients by utilizing adaptive technology and alternative communication methods.
- Assisted clients in developing daily living skills, promoting self-reliance and confidence within their environments.
- Provided compassionate care to clients, fostering a positive and nurturing atmosphere conducive to growth and development.
- Maintained detailed documentation on client progress, ensuring all relevant parties were informed of changes or updates in care plans.
- Offered emotional support for clients during challenging situations or transitions, helping them navigate change effectively.
- Addressed any behavioral issues promptly using appropriate interventions while documenting incidents accordingly per company policy.
- Assisted clients with physical mobility needs, ensuring safety and accessibility during daily activities and outings.
Education
Master of Science - MSW Social Work
East Carolina University
Greenville, NC05.2009
Bachelor of Arts - Psychology
NC Wesleyan College
Goldsboro, NC12.2003
Bachelor of Arts - Criminal Justice
NC Wesleyan College
Goldsboro, NC12.2003
Skills
- Billing oversight
- Activity Planning
- Medication Management
- Behavioral support
- Resident Documentation
- Transportation Coordination
- Resident support
- Administrative duties
- Scheduling
- Emergency Preparedness
- Budget Management
- Developmental Disabilities
- Staffing
- State Reporting Requirements
- Staff Supervision
- Supply Ordering
- Effective Communication
- Staff Scheduling
- Client Transportation
- Person-Centered Care Plans
- Professional relationships
- Medication Administration
- Crisis Management
- Safety Monitoring
- Employee Performance Management
- Policy and procedure implementation
- Motivational Skills
- Written Communication
- Excellent Communication
- Teamwork and Collaboration
- Onsite facility tours
- Time Management
- Budget Administration
- Self Motivation
- Goal Setting
- Client meetings
- Problem-solving aptitude
Certification
Licensed Clinical Social Worker-Associate
First Aide and CPR certified
NCI certified
Medication Management/Administration
Timeline
Group Home Manager
With A Purpose Family Care
02.2012 - Current
Therapist for ACTT
Alternative Care Treatment Systems
01.2011 - 02.2012
Qualified Professional Case Manager
Alternative Care Treatment Systems
10.2006 - 12.2010
Qualified Professional Case Manager
RALM, Inc.
06.2005 - 09.2006
Qualified Professional Case Manager
Eastpointe LME
11.2004 - 05.2005
Developmental Technician I
Caswell Center
09.1987 - 10.2004
Master of Science - MSW Social Work
East Carolina University
Bachelor of Arts - Psychology
NC Wesleyan College
Bachelor of Arts - Criminal Justice
NC Wesleyan College
Licensed Clinical Social Worker-Associate
First Aide and CPR certified
NCI certified
Medication Management/Administration
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