Elizabeth Smith
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resiliency Lead
American Red Cross
APO, AE
09.2023 - 04.2024
- Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
- Advocated for customer-focused process improvements, leading to an improvement in customer satisfaction scores.
- Developed standard work for key processes, ensuring consistency and quality across operations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded goal of reaching 66 community members, providing workshops to 180 community members.
Troop Leader
Girl Scouts of the USA
APO, AE
08.2022 - 03.2024
- Provided leadership and mentorship to junior scouts, encouraging personal growth and development.
- Collaborated with parents on scheduling events and managing finances associated with troop activities.
- Assisted in coordinating fundraising efforts throughout the year including bake sales or car washes.
- Maintained accurate records of scout attendance, rank advancement, badges earned and other achievements.
- Facilitated conflict resolution among members when necessary.
- Prepared reports summarizing progress towards meeting annual goals established by the organization's board of directors.
- Organized weekly troop meetings, providing guidance and support to members.
- Ensured compliance with safety regulations during all troop activities.
- Researched opportunities for educational field trips or volunteer work related to scouting objectives.
- Oversaw troop funds according to council policies and procedures.
SFRG Co-leader
U. S. Army Bavaria
APO, AE
06.2022 - 03.2024
- Ensured compliance with all safety protocols during activities and events.
- Assisted in planning special events such as field trips, holiday celebrations.
- Developed strategies to engage hard-to-reach participants in programming efforts.
- Conducted regular check-ins with members regarding their overall well-being and program goals.
- Provided support to members throughout their involvement in the program.
- Assisted in developing and implementing programs to meet the needs of members.
- Implemented new operational procedures, increasing efficiency.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI06-2017
Associate of Arts - Psychology
Central Texas College
Killeen, TX06-2014
Master of Science - Psychology
American Military University
Charles Town, WVSkills
- Verbal Communication
- Interpersonal Communication
- Social Perceptiveness
- Critical Thinking
- Organizational Skills
- Self-Directed
- Customer Service
- Organization
- Quality Assurance
- Calm Under Pressure
Certification
- CPR Certification
Accomplishments
- Volunteer of the Quarter, American Red Cross
- Volunteer of the Year Nominee, American Red Cross
- Order of St. Joan de Arc, U. S. Army
Timeline
Resiliency Lead
American Red Cross
09.2023 - 04.2024
Troop Leader
Girl Scouts of the USA
08.2022 - 03.2024
SFRG Co-leader
U. S. Army Bavaria
06.2022 - 03.2024
Bachelor of Science - Psychology
Central Michigan University
Associate of Arts - Psychology
Central Texas College
Master of Science - Psychology
American Military University
Similar Profiles
Parissa ShayestehParissa Shayesteh
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR
Nancy CarlsonNancy Carlson
Business Operations Specialist at American Red Cross Virginia RegionBusiness Operations Specialist at American Red Cross Virginia Region
Sophia DietrichSophia Dietrich
Red Cross Volunteer at American Red CrossRed Cross Volunteer at American Red Cross
M.J. McKeeM.J. McKee
Phlebotomist Technician at American Red CrossPhlebotomist Technician at American Red Cross
JANET C. CALKINSJANET C. CALKINS
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command