Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Elizabeth Smith

Tucson,AZ

Summary

Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.

Also works extremely well on her own to meet deadlines with accuracy.

Overview

22
22
years of professional experience

Work History

Overnight Stock Team Member

Walmart
Lincoln, NE
03.2019 - 07.2024
  • Processed customer payments using cash registers and credit card machines.
  • Fulfilled online orders for pick up or delivery services.
  • Answered customers' questions regarding product features, prices, availability.
  • Organized and maintained the sales floor by moving products around according to their categories.
  • Conducted regular inventories of stock levels in order to inform management about shortages or overages.
  • Adhered strictly to company policies, regulations, and standards at all times.
  • Maintained cleanliness of the store, including dusting shelves, vacuuming carpets, and mopping floors.
  • Identified potential security risks and reported them promptly.
  • Provided exceptional customer service to ensure satisfaction at all times.
  • Assisted in stocking shelves with merchandise from backroom inventory.
  • Worked closely with team members to ensure efficient workflow throughout shift.
  • Provided guidance and training to new employees when needed.
  • Checked expiration dates on food items before restocking shelves.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Checked shelves in department to determine replenishment needs.
  • Picked up boxes and related trash from sales floor.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Followed instructions to properly arrange merchandise items.
  • Prepared products by adding tags and readying pallets for restocking.
  • Assessed floor displays to restock merchandise.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Described merchandise and explained use, operation and care.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Freelancer

Self Employed Web
Lincoln, NE
06.2016 - 03.2019
  • Created content for various websites, blogs, and social media accounts.
  • Identified needs of customers promptly and efficiently.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Implemented strategies to take advantage of new opportunities.

Overnight Associate/Support Manager

Walmart
Lincoln, NE
08.2011 - 06.2016
  • Maintained an orderly appearance at all times throughout the store.
  • Performed daily inventory checks to maintain accurate records for ordering purposes.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Completed transactions using point of sale system.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Conducted price changes as needed, following established procedures.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Worked collaboratively with other team members to achieve departmental goals.
  • Received and stocked merchandise in a timely manner.
  • Processed returns according to established guidelines.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Responded quickly to emergency situations during night shifts.
  • Assisted customers in locating desired items throughout the store.
  • Organized shelves, racks and bins to ensure product availability.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Picked up boxes and related trash from sales floor.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Identified and quickly handled spill clean-up.
  • Followed instructions to properly arrange merchandise items.
  • Prepared products by adding tags and readying pallets for restocking.
  • Assessed floor displays to restock merchandise.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Resolved escalated issues from customers, providing clear communication regarding resolution of their concerns.
  • Trained team members on relevant software programs used for customer service operations.
  • Maintained up-to-date knowledge of products, services, policies and procedures related to the organization's offerings.
  • Maintained accurate records of all activities performed during each shift.
  • Worked closely with other teams within the organization to ensure that customers were receiving quality service at all times.
  • Developed strategies to enhance the customer service experience during overnight hours.
  • Performed necessary administrative tasks such as scheduling meetings, preparing documents.
  • Organized daily work schedules for team members according to established guidelines.
  • Ensured compliance with applicable laws and regulations while managing the overnight shift.
  • Identified methods to help reduce shrink and integrated strategies into regular store procedures.
  • Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
  • Helped warehouse staff by unloading trucks and using heavy equipment to properly stock merchandise.
  • Fostered positive and inclusive team culture for support staff.
  • Provided ongoing training to maintain productivity and effectiveness of staff.

Overnight Cashier/Overnight Stocker and Receiver

Russ's Market
Lincoln, NE
09.2010 - 05.2011
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Collected payments and provided accurate change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Housekeeping / Laundry Attendant / Breakfast Host

Holiday Inn Express Hotel
Bonner Springs, KS
07.2010 - 09.2010
  • Reported any maintenance issues or damage to supervisors immediately.
  • Ensured that all health standards were met during cleaning operations.
  • Provided information about hotel services upon request from guests.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Used cleaning chemicals following proper guidelines.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Sorted and counted linens and organized in storage areas.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Ensured that all food items were prepared according to recipes and standards set by the restaurant management.
  • Assisted in daily opening and closing duties such as setting up dining area, restocking utensils and condiments.
  • Inspected dishes prior to serving for presentation quality assurance.
  • Maintained cleanliness of the restaurant including floors, tables, chairs and counters.
  • Monitored customer satisfaction levels at all times.
  • Maintained cleanliness of dining area throughout shift.
  • Delivered hot breakfast items promptly from kitchen to dining room table.
  • Provided excellent customer service by attending to all guest inquiries in a timely manner.
  • Adhered to health regulations when handling food products, equipment and supplies.
  • Greeted guests upon arrival and provided them with menus.
  • Organized buffet tables according to station assignments.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Cashier / Department Manager / Office Manager

Ace Hardware
Tucson, AZ
01.2008 - 07.2010
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Processed sales transactions to prevent long customer wait times.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Built and maintained productive relationships with employees.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Ensured compliance with all safety regulations in the workplace.
  • Ensured compliance with company policies and relevant regulations.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Led team meetings to communicate targets, share updates, and gather feedback.
  • Monitored inventory levels, ensuring optimal stock and minimizing waste.
  • Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
  • Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
  • Oversaw merchandising and display efforts, enhancing product visibility and appeal.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained confidential records relating to personnel matters.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided training to new hires on office policies and procedures.
  • Monitored inventory levels and placed orders when needed.
  • Managed office inventory and placed new supply orders.
  • Balanced daily cash register totals to ensure accuracy of transactions.
  • Counted and verified currency, coins and checks received during shift.
  • Demonstrated ability to work independently or in a team environment.
  • Responsible for handling large sums of money safely at all times.
  • Performed daily deposits into bank accounts as per store policy.

Cashier / Customer Service /Warehouse Inventory Specialist

Menards
Lincoln, NE
08.2005 - 12.2007
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Ensured compliance with all safety regulations in the workplace.

Courtesy Clerk / Cashier / Overnight Stocker

Russ's Market
Lincoln, NE
06.2002 - 08.2005
  • Ensured safety by monitoring the parking lot for any suspicious activity.
  • Maintained a neat and orderly work area at all times.
  • Followed proper food safety procedures when stocking refrigerated items.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Provided excellent customer service by answering questions and addressing concerns.
  • Performed price checks for customers upon request.
  • Restocked shelves after each purchase was completed to keep inventory levels accurate.
  • Greeted customers in a friendly and professional manner.
  • Checked expiration dates on food products before placing them on shelves.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Worked as part of a team to meet daily goals for stocking shelves, cleaning.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Operated a cash register to process payments from customers.
  • Checked expiration dates on products regularly and removed outdated items from shelves.
  • Stocked shelves with merchandise according to company guidelines.
  • Carried out special orders requested by customers promptly and efficiently.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Organized backroom areas for efficient storage of merchandise.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Took unwanted items from checkout to proper location.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

GED -

Home Schooled
Lincoln, NE
05-2004

Skills

  • Order Picking
  • Product Rotation
  • Loading Dock Operations
  • Stockroom Maintenance
  • Warehouse Safety
  • Stock replenishment
  • Pallet jack use
  • Stock Rotation
  • Inventory Counts
  • Planogram Execution
  • Maintaining safety
  • Safety awareness
  • Product Inspection
  • Order Fulfillment
  • Plan-o-grams
  • Route Planning
  • Planning and Organization
  • Decision-Making
  • Verifying Order Accuracy
  • Attention to Detail
  • Relationship Building
  • Upbeat and Outgoing Attitude
  • Deadline-oriented
  • Punctual and Reliable
  • Teamwork and Coordination
  • Following Instructions
  • Organizational Skills
  • Task Prioritization
  • Time management abilities

Affiliations

I love to camp, hike, swim, and, bike ride.

I have a huge passion for animals. Fostering and caring for all animals.

I also love photography.

Accomplishments

  • I was awarded employee of the month at a few jobs.
  • I was recognized for helping promote team work and helping fellow employees with work phones and computer systems.

Languages

English
Professional

Timeline

Overnight Stock Team Member

Walmart
03.2019 - 07.2024

Freelancer

Self Employed Web
06.2016 - 03.2019

Overnight Associate/Support Manager

Walmart
08.2011 - 06.2016

Overnight Cashier/Overnight Stocker and Receiver

Russ's Market
09.2010 - 05.2011

Housekeeping / Laundry Attendant / Breakfast Host

Holiday Inn Express Hotel
07.2010 - 09.2010

Cashier / Department Manager / Office Manager

Ace Hardware
01.2008 - 07.2010

Cashier / Customer Service /Warehouse Inventory Specialist

Menards
08.2005 - 12.2007

Courtesy Clerk / Cashier / Overnight Stocker

Russ's Market
06.2002 - 08.2005

GED -

Home Schooled

Similar Profiles

CREATE PROFILE
Elizabeth Smith