Elizabeth Smith

Performed quality assurance checks to ensure accurate representation of medical records prior to release; Performed data entry into electronic health record systems; Adhered to HIPAA guidelines when handling protected health information; Verify and index batches (medical record charts) into the computer and required software to release charts into work production queue..

Closely communicated with members to ensure understanding of provider status options; Resolved claim inquiries through effective research methods; Facilitated member participation in specialty programs while maintaining comprehensive records of all interactions.

Reviewed, proofread and corrected content for grammar, spelling, punctuation, syntax and formatting; Ensured adherence to established style guidelines and standards; Conducted quality control checks on all proofs before release.