Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Smith

Fort Smith,AR

Summary

Accomplished Chief Operating Officer at Trinity Home Health of Arkansas, adept in operations management and executive leadership. Spearheaded technology integration and strategic planning, resulting in enhanced productivity and significant cost savings throughout the organization. Proven track record in personnel development and cross-functional teamwork, driving revenue growth and operational excellence. In addition, my expanded role allowed a successful collaboration and some start up developments for partnering companies within my organization for the past 15 years providing healthcare services for residents and patients in SNF's, Home Health, ALF, Independent Living, and Personal Care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

Trinity Home Health of Arkansas
01.2022 - Current
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
  • Drove revenue growth with the successful launch of new products and services to meet customer needs.

Home Health/Hospice Consultant

SAGE, LLC
01.2022 - Current
  • Assisted with regulatory issues such as compliance.
  • Oversaw accounting, budgeting, and financial reporting.
  • Created and implemented organizational policies and procedures.
  • Consulted with healthcare professionals on business decisions.
  • Facilitated training sessions for healthcare professionals on industry best practices, enhancing their skills and knowledge base.
  • Served as a subject matter expert on healthcare regulations, providing guidance to clients on navigating compliance requirements.
  • Provided comprehensive support for end-of-life decision-making, facilitating communication between patients, families, and healthcare teams.
  • Enhanced hospice care delivery by collaborating with interdisciplinary teams, ensuring holistic care approaches.

Consultant

Nursing Consultants, Inc.
05.2015 - 12.2021
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Conducted thorough market research and analysis, providing valuable insights for client decision making.
  • Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.
  • Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
  • Maintained database systems to track and analyze operational data.

Administrator

Ashton Place Health & Rehabilitation, LLC
07.2010 - 05.2015
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Education

Bachelor of Science - Healthcare Administration

University of Kentucky
Lexington, KY

Bachelor of Science - Radiation Therapy

University of Kentucky
Lexington, KY

Associate of Applied Science - Radiologic Technology

Morehead State University
Morehead, KY

Skills

  • Operations management
  • Cross-functional teamwork
  • Strategic planning
  • Technology
  • Executive leadership
  • Risk management
  • Personnel development
  • Corporate communications
  • Planning and execution

Certification

2023 Licensed Insurance Agent - Health and Life

- Echelon Insurance Group, Little Rock AR


Licensed Nursing Home Administrator (LNHA)

- Licensed in Kentucky, Arkansas, and Oklahoma


Licensed Assisted Living Administrator/Residential Care Administrator

- Licensed in Arkansas





Timeline

Chief Operating Officer

Trinity Home Health of Arkansas
01.2022 - Current

Home Health/Hospice Consultant

SAGE, LLC
01.2022 - Current

Consultant

Nursing Consultants, Inc.
05.2015 - 12.2021

Administrator

Ashton Place Health & Rehabilitation, LLC
07.2010 - 05.2015

Bachelor of Science - Healthcare Administration

University of Kentucky

Bachelor of Science - Radiation Therapy

University of Kentucky

Associate of Applied Science - Radiologic Technology

Morehead State University

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Elizabeth Smith