Elizabeth Smolarek

Streamlined business operations by implementing effective process and systems to improvement and cost reduction strategies.

• Optimized workflows through the successful implementation of new software tools and automation systems.
• Optimized workflows through the successful implementation of new systems.
• Negotiated insurance contracts for business.
• Credentialing for Doctor at new and current location.
• Managed smooth transition for second location.
• Maintaining the A/R report with opium results.
• Submitted and entered insurance claims in a timely manner.
• Managed monthly statements.
• Implementing company systems for the opium patient experience.
• Monitor and assist in patient retention and overall experience.
• Increased customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
• Manage the financial and and administration aspects of the business.
• Improve the office operations, patient retention and profitability, by providing excellent patient care.
• Streamlined business operations by implementing effective process improvements and cost reduction strategies.
• Promoted a high-performance work environment by setting clear expectations and maintaining open communication channels between management and teams.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Managed all aspects of patient billing including but not limited to patient statement, insurance verification, electronically submitting insurance and posted payments in a timely manner.
• Created and implemented systems for a optimal day to day flow.
• Provided exceptional patient service when addressing patient inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team.