Elizabeth Smyth
Baltimore,MD
Summary
Reliable employee seeking Customer Service position. Offering excellent communication and good judgment. I would like to gain full time employment to continue to grow and utilize my current skills.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Mr. Y’s Pizza N Fries
07.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders, packaged food.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Customer Service Cashier
Pizza Hut
08.2022 - 01.2023
- Cooking, answering phones, prepping food cook/
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Handled cash with high accuracy and took care to check bills for fraud.
Customer Service Cashier
Drug City
01.2022 - 06.2022
- Utilized various software applications to process customer orders.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Server/Prep Line Cook
The Seahorse Inn
06.2021 - 12.2021
- Wise Ave 21222 cooking orders, waiting tables, food prep
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Trained and assisted new kitchen staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Addressed and resolved customer complaints to increase trust and satisfaction.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Customer Service Cashier/Food Service Worker
Crossroads Bistro
06.2020 - 06.2021
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
Education
High -
Sparrows Point High School
06.2023
Skills
- Customer Service
- Merchandise Restocking
- Customer Complaint Resolution
- Guest Services
- Product Merchandising
- Cash Handling
- Customer Satisfaction
- Team Collaboration
Timeline
Customer Service Cashier
Mr. Y’s Pizza N Fries
07.2023 - Current
Customer Service Cashier
Pizza Hut
08.2022 - 01.2023
Customer Service Cashier
Drug City
01.2022 - 06.2022
Server/Prep Line Cook
The Seahorse Inn
06.2021 - 12.2021
Customer Service Cashier/Food Service Worker
Crossroads Bistro
06.2020 - 06.2021
High -
Sparrows Point High School
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