Elizabeth Solomon
Cleburne,TX
Summary
Experienced with patient care in various medical settings, ensuring high standards of health and safety. Utilizes strong communication and teamwork to support patient recovery and well-being. Track record of adapting to dynamic healthcare environments and delivering compassionate care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner Operator
Spaw Pet Wash
09.2021 - Current
- Provid timely and effective responses to customer inquiries, ensuring high levels of satisfaction.
- Manage operational processes to maintain compliance with established industry standards and regulations.
- Conduct in-depth analysis to develop strategic business plans focused on maximizing operational efficiency and fostering customer loyalty.
- Manage daily operations to ensure efficient service delivery and customer satisfaction.
- Engage with customers to resolve concerns by collecting relevant information and providing effective solutions.
- Develop marketing strategies to increase client engagement and brand awareness.
Licensed Vocational Nurse
Trinity Terrace
06.2019 - 06.2021
- Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
- Conferred with physicians to discuss diagnosis and devise well-coordinated treatment approaches.
- Administered medications and treatments in accordance with physician orders.
- Assessed physical, physiologic and cognitive status of patients.
- Updated patient charts using EMR with data such as medications to keep records current and support accurate treatments.
- Educated patients and families on health management and disease prevention strategies.
LVN Field Case Coordinator
Cigna Healthspring
06.2016 - 01.2019
- Completed in-home and/or telephonic assessments in assigned territory and completed all state mandated forms.
- Used clinical judgement to identify physical and behavioral health care needs and work with the member, caregiver, and providers to develop an appropriate individualized service plan.
- Consulted with doctors to troubleshoot difficult or complex cases.
- Provided medication reconciliation.
- Connected patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs.
- Educated patients and families on health management and preventive care strategies.
- Trained and mentored new nursing staff on protocols and best practices.
Homemaker
Career Break
08.2014 - 06.2016
- Achieved successful family relocation from Houston to Dallas Fort Worth, enhancing husband's career prospects. Enabled smooth transition for children into public schooling, fostering educational stability. Executed comprehensive home search and relocation strategy, resulting in a seamless move to a permanent residence.
Director of Case Management
Kindred Hospital LTAC
05.2006 - 08.2014
- Developed and implemented the philosophies, policies, procedures and goals for the Case Management Department.
- Directed case management operations, ensuring compliance with regulatory standards and organizational policies.
- Prepared and evaluated monthly, quarterly and annual reports of the Department's functions.
- Provided information regarding changes in Medicare regulations and documentation issues to physicians and others.
- Analyzed physician utilization patterns, communicated findings to Utilization Review and other appropriate individuals.
- Discussed denial of coverage related to Utilization Review with the Director of Quality Management and physician advisor.
- Analyzed DRG assignments using ICD-10-CM codes.
- Enhanced the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness, management and discharge planning.
- Analyzed patient data to identify trends, improve outcomes, and enhance service delivery models.
- Conducted patient assessments to identify patients for potential admission.
Education
Pet Grooming Certifiation - Pet Grooming
Texas All Breeds Grooming School
01-2021
Certificate - Licensed Vocational Nurse
San Jacinto College
TX01-2001
Skills
- Documentation and reporting
- Strategic planning
- Basic life support
- Clinical judgment
- Geriatric care
- Case management
- Compassion and empathy
Certification
- Pet Grooming Certificate 2021
- Licensed Vocational Nurse 2001
Timeline
Owner Operator
Spaw Pet Wash
09.2021 - Current
Licensed Vocational Nurse
Trinity Terrace
06.2019 - 06.2021
LVN Field Case Coordinator
Cigna Healthspring
06.2016 - 01.2019
Homemaker
Career Break
08.2014 - 06.2016
Director of Case Management
Kindred Hospital LTAC
05.2006 - 08.2014
Pet Grooming Certifiation - Pet Grooming
Texas All Breeds Grooming School
Certificate - Licensed Vocational Nurse
San Jacinto College