Elizabeth Spruell
Murfreesboro,TN
Summary
In addition to optimizing office workflows and enhancing client satisfaction, I excelled as a Front Office Assistant at Land By Air, mastering skills in scheduling, file management, and problem-solving. My proven ability to manage high-volume communications and maintain meticulous records underscores my efficiency and keen attention to detail.
Overview
19
19
years of professional experience
Work History
Front Office Assistant
Land By Air
Nashville, TN
01.2023 - 12.2024
- Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
- Monitored customer accounts for overdue payments or discrepancies.
- Retrieved messages from voicemail to forward to appropriate personnel.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Maintained inventory of office supplies, ensuring availability and cost-effectiveness.
- Received and screened high volume of internal and external communications.
- Welcomed visitors and determined nature of business to announce to appropriate personnel.
- Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Processed and filed paperwork, maintaining accurate and up-to-date records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered office phone and emails to schedule appointments, answer questions and document information.
Stay at Home Mom
Myself Belts
Murfreesboro, TN
08.2005 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
Education
GED -
Cohn Learning Center
Nashville TN08-2001
Skills
- Scheduling and calendar management
- File organization
- File management
- Reception duties
- Time management
- Billing and invoicing
- Listening skills
- Effective planning
- Problem-solving skills
- Scheduling appointments
Timeline
Front Office Assistant
Land By Air
01.2023 - 12.2024
Stay at Home Mom
Myself Belts
08.2005 - 12.2022
GED -
Cohn Learning Center
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