Elizabeth Stallsmith
Muncie,IN
Summary
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. While this is what I am most experienced in, I am going into my senior year at Ball State University minoring in Psychology of Human Development as well as Infant and Toddler Specialization, which are two things I am also very passionate about.
Overview
5
5
years of professional experience
Work History
Lash Technician
Self Employed
11.2021 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Educated clients on how to clean and maintain lash extensions.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
Sales Associate
TJX Companies
10.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor's - General Studies
Ball State University
Muncie, IN05.2024
Skills
- Phone Inquiries
- Maintaining Clean Work Areas
- Customer Experience
- Persuasion and Personal Influence
- Sanitation Standards
- Client Needs Assessment
- Educating Clients
- Services Marketing
- Outstanding Client Retention
Timeline
Lash Technician
Self Employed
11.2021 - Current
Sales Associate
TJX Companies
10.2018 - 07.2021
Bachelor's - General Studies
Ball State University
Similar Profiles
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed
Mounaguru VisuvalingamMounaguru Visuvalingam
Technician at self employedTechnician at self employed
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
Tyler HendersonTyler Henderson
Regional Connectivity Specialist at Charter Communications, SpectrumRegional Connectivity Specialist at Charter Communications, Spectrum