Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Stanick

Pittsburgh,PA

Summary

Personable Head Bartender with strong organizational and managerial skills. Mastery of drink recipes and drink-making techniques. Keen attention to detail and excellent multitasking abilities. True team player with warm disposition.

Overview

25
25
years of professional experience

Work History

Head Bartender

August Henrys City Saloon
Pittsburgh, PA
08.2006 - 10.2024
  • Maintained dual roles as Head Bartender and Floor Manager, amassing 18 years of experience.
  • Ensured that all liquor laws were followed during service hours.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Handled food orders from customers seated at the bar.
  • Checked identification of patrons who appeared under age 30.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Established trust by building rapport through active listening and compassion.
  • Demonstrated compassion towards all individuals regardless of age, gender or cultural background.

Bartender

Tambellini's Restauraunt
Pittsburgh, PA
01.2000 - 08.2006
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided menus, explained daily specials, and answered questions about menu items.
  • Took orders for food and beverages in a professional manner.
  • Checked back with customers to ensure satisfaction with each course.
  • Assisted other servers when needed during peak periods.
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Proven ability to manage high volume crowds and cater to fine dining needs.

Education

High School Diploma -

Mohawk High School
Bessemer, PA

Skills

  • Measurement accuracy
  • Blending techniques
  • Safe alcohol service
  • Garnish preparation
  • Cash Handling
  • Team leadership abilities

  • Sales Promotion
  • Reconciling cash drawers
  • Sanitation
  • Quality Control Standards
  • Sharp memory
  • Customer Service
  • Knowledge of spirits
  • Menu Memorization
  • Health codes compliance
  • Food Service
  • Payment Processing
  • Cash Register Operation
  • Extensive spirits knowledge
  • Professional Appearance
  • Outstanding customer service
  • Complex Problem-Solving

Timeline

Head Bartender

August Henrys City Saloon
08.2006 - 10.2024

Bartender

Tambellini's Restauraunt
01.2000 - 08.2006

High School Diploma -

Mohawk High School

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Elizabeth Stanick