ELIZABETH STANICK
Pittsburgh,USA
Summary
Assisted guests in receiving genuine hospitality while serving food and beverages in bar and dining areas.,Managed multiple tasks effectively in busy environments, including high-volume crowds and diverse service needs.,Prepared and presented specialty cocktails and contributed creative ideas to new menu offerings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
BARTENDER / SERVER
Harry & Fritz
Pittsburgh, Pennsylvania
04.2026 - Current
- Leveraged advanced wine knowledge to enhance customer experiences and satisfaction.
- Developed and implemented food and cocktail pairing strategies to elevate customer satisfaction.
- Expertly crafted and served a wide range of cocktails and beverages, ensuring exceptional customer satisfaction and repeat business.
- Demonstrated strong multitasking abilities by efficiently managing high-volume service during peak hours without compromising quality.
- Built rapport with customers to create a welcoming atmosphere and increase sales through personalized recommendations and upselling.
- Craft innovative and balanced cocktails by expertly blending spirits, mixers, and garnishes to enhance customer experience.
BARTENDER/SERVER
Union Grill
Pittsburgh, Pennsylvania, USA
04.2025 - 02.2026
- Performed combined bartender and server duties in a fast-paced restaurant, delivering attentive service across bar and dining areas.
- Cross-trained to take food orders, prepare cocktails and support POS operations, improving order accuracy and table turnaround times.
- Introduced cocktail specials and effective upselling techniques that contributed to increased beverage sales during shifts.
- Handled cash and card transactions, completed end-of-shift reconciliation and maintained inventory levels.
- Adhered to health and safety standards and addressed guest concerns promptly to preserve positive guest experiences and repeat patronage.
BARTENDER
August Henrys City Saloon
Pittsburgh, PA
08.2006 - 10.2024
- Oversaw high-volume crowd management while delivering exceptional customer service.
- Achieved customer satisfaction by crafting unique cocktails and introducing fresh menu items. Elevated beverage offerings through the successful development of new cocktail menus. Generated positive feedback by creating distinctive cocktails and refining menu selections.
- Leveraged extensive knowledge of food menu to enhance customer dining experiences.
- Enhanced guest experience through attentive service and prompt table support. Contributed to a welcoming atmosphere by efficiently serving drinks and meals.
- Cultivated strong relationships with customers to encourage repeat visits.
- Managed cash transactions with a focus on accuracy and security.
BARTENDER
Tambellini's Restaurant
Pittsburgh, Pennsylvania, USA
01.2000 - 08.2006
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided menus, explained daily specials, and answered questions about menu items.
- Took orders for food and beverages in a professional manner.
- Checked back with customers to ensure satisfaction with each course.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Proven ability to manage high volume crowds and cater to fine dining needs.
Education
HIGH SCHOOL DIPLOMA - undefined
Mohawk High School
Skills
- Measurement accuracy
- Safe alcohol service
- Garnish preparation
- Cash Handling
- Sanitation
- Sharp memory
- Customer Service
- Knowledge of spirits
- Leveraged comprehensive wine expertise to enhance customer experiences and recommendations
- Food Service
- Professional Appearance
- Outstanding customer service
LANGUAGES
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Certificate name (optional)
Certification
- RAMP Certification
Timeline
BARTENDER / SERVER
Harry & Fritz
04.2026 - Current
BARTENDER/SERVER
Union Grill
04.2025 - 02.2026
BARTENDER
August Henrys City Saloon
08.2006 - 10.2024
BARTENDER
Tambellini's Restaurant
01.2000 - 08.2006
HIGH SCHOOL DIPLOMA - undefined
Mohawk High School