Elizabeth Strong

Summary

Energetic and highly organized individual with talent for multitasking and problem-solving. Well-versed in tenant relations and property maintenance, bringing excellent administrative and communication skills. Committed to maximizing property value and enhancing tenant satisfaction. Experienced in lease negotiations, local regulations, and financial management. Demonstrated capability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Known for reliability and achieving goals.

Overview

years of professional experience

Work History

Property Manager

Coastal General Contracting, Inc.

11.2018 - Current

Managed multiple properties (commercial, retail & residential) concurrently, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational effectiveness.
Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlord and tenant.
Updated AppFolio regularly to optimize efficiency in daily operations.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings, while simultaneously working with realtors and brokers. (95% or more, non-vacant units at all times)
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters.
Assisted landlord with accounting, mortgages, title companies, engineers and attorneys during the property purchasing process.
Coordinated with legal counsel to resolve tenant disputes and handle eviction processes smoothly and professionally.

Waitress

Ashe's Cigar Bar/Basil T's/Red Lounge/Fratello's

07.2007 - 11.2018

Exhibited strong multitasking abilities, balancing tables and orders while maintaining quality service.
Remained calm and poised when dealing with difficult customers or high-pressure situations.
Built a growing network during my time in the restaurant industry, enhancing opportunities for collaboration.

Flight Attendant

Colgan Airlines & JetBlue Airlines

05.2010 - 06.2018

Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Cultivated positive and welcoming atmosphere, making flights more enjoyable for passengers and flight crew.

Education

Marketing

Kean University

Real Estate - 75 Hour Pre-licensing Course, State Exam

Colibri School of Real Estate , Online

12.2024

Skills

Organization & Time Management
Financial Management
Maintenance Knowledge
Facilitating Inspections

Property Management Software Skills
Negotiation Skills
Marketing Skills
Communication Skills

Timeline

Property Manager - Coastal General Contracting, Inc.

11.2018 - Current

Flight Attendant - Colgan Airlines & JetBlue Airlines

05.2010 - 06.2018

Waitress - Ashe's Cigar Bar/Basil T's/Red Lounge/Fratello's

07.2007 - 11.2018

Kean University - , Marketing

Colibri School of Real Estate - Real Estate, 75 Hour Pre-licensing Course, State Exam