Elizabeth Stuntz
McKinney,TX
Summary
I am a compassionate human with 20+ years of experience supporting families and patients. Offered top-notch medical and personal care services to keep patients healthy and happy. Answered calls for assistance promptly and with friendly demeanor to improve patient experience.
Overview
33
33
years of professional experience
Work History
Direct Care Staff Member
The Key
03.2021 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Administered medication as directed by physician.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Remained alert to problems or health issues of clients and competently responded.
- Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Strengthened relationships with local community organizations, facilitating opportunities for patients to engage in meaningful social interactions and activities.
- Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
- Assisted families in navigating resources available for the continued care of their loved ones outside the facility setting.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and accompanied clients to medical appointments.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Owner
The Flying Pig
03.2015 - 02.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Conducted target market research to discover customer needs and analyze competitor trends.
Administrative Assistant
Hinsdale County
01.2007 - 10.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed strategies to streamline and improve office procedures.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Coordinator
Community Connections, Inc.
09.1990 - 05.2005
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coached employees through day-to-day work and complex problems.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
Education
Associate of Applied Science - Pre Nursing
Collin College
McKinney, TX06.2026
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Medication monitoring
- Compassionate Care
- Emotional Support
- CPR Certified
- ADL Assistance
Accomplishments
Hinsdale County School Board Director from 2006-20118
Timeline
Direct Care Staff Member
The Key
03.2021 - 06.2023
Owner
The Flying Pig
03.2015 - 02.2021
Administrative Assistant
Hinsdale County
01.2007 - 10.2012
Coordinator
Community Connections, Inc.
09.1990 - 05.2005
Associate of Applied Science - Pre Nursing
Collin College
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