Elizabeth Suarez
New York,USA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Financial manager
Darma Credit
Bonao, Dominican Republic
05.2023 - 01.2024
- Prepared monthly financial statements and business activity reports
- Supervised employees who did financial reporting and budgeting
- Reviewed financial reports once a week and reduced 85% of costs
- Helped the management team make financial decisions
- Interviewed potential employees for entry level positions
- Participated in the hiring and training process of new employees
Customer Service Associate
Western Union
Bonao, Dominican Republic
10.2018 - 10.2022
- Processed efficient and accurate cash, checks, money orders
- Managed customer traffic and maintained customer satisfaction by resolving discrepancies during the shift
- Handled service payments (cash and credit) rapidly and accurately
- Used VPOS System to check transaction status and wired money nationally and internationally (sending, receiving, etc.)
- Counted and balanced all cash trays before and after each shift
- Performed opening and closing paperwork and other maintenance procedures
- Reconciled the cash drawer
- Added new customers to the system
- Underwent a training in national and international money wiring
Typist
Inversiones Lajara
Bonao, Dominican Republic
10.2016 - 09.2018
- Typed, edited (grammar, spelling, punctuation) and compiled reports weekly
- Assisted in the organization and maintenance of physical and digital filing systems
- Added customer’s information and activated phone lines using OMS, SIC, CRM systems
- Converted scanned documents into digital format and print files, as needed
Food Service
Six Flags Great America
Chicago, USA
06.2016 - 09.2016
- Serve food to customers
- Counted and balanced all cash trays before and after each shift
- Managed customer traffic and maintained customer satisfaction by resolving discrepancies during the shift
- Reconciled the cash drawer
Education
Bachelor’s Degree - Accounting
Universidad Autonomy of Santo Domingo
Bonao, Dominican Republic01.2023
Skills
- VPOS, OMS, SIC, CRM ( Financial systems )
- Touch typing
- Cash handling
- Money wiring
- 40 WPM (Word Per Minutes)
- Intermediate Excel level
- Adaptability
- Teamwork
- Analytical skills
- Excellent customer service skills
- Employee supervision
- Financial statement preparation
- Cash flow management
- Exceptionally organized
Timeline
Financial manager
Darma Credit
05.2023 - 01.2024
Customer Service Associate
Western Union
10.2018 - 10.2022
Typist
Inversiones Lajara
10.2016 - 09.2018
Food Service
Six Flags Great America
06.2016 - 09.2016
Bachelor’s Degree - Accounting
Universidad Autonomy of Santo Domingo