ELIZABETH SUBER
Queens,NY
Summary
Highly-motivated, proficient employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Client Services Specialist
Housing Preservation And Development
New York, NY
04.2022 - Current
- Warmly greet customers by employing positive telephone etiquette and asking well-rounded questions to identify issues
- Review and resolve client concerns and issues, researching relevant details and clearly communicating solutions.
- Managing client inquiries via phone, email, or in person.
- Directing client complaints and complex queries to relevant departments in a timely manner
PTA President
P.S. 55 The Maure Magnet School
Richmond Hill, NY
09.2023 - 06.2024
- Presided at PTA board and association meetings
- Served as the official contact, communicator and representative of a PTA
- Worked with other PTA leaders to connect families, school and community to support student success
- Collaborated with teachers, staff, and administrators to coordinate student-centered activities.
- Organized and chaired monthly board meetings to discuss PTO initiatives and events.
- Developed strategic plans that outline goals, objectives, and timelines related to fundraising campaigns.
PTA Recording Secretary
P.S. 55 The Maure Magnet School
Richmond Hill, NY
09.2022 - 06.2023
- Recorded and retained minutes of meetings
- Assisted the President in preparing an agenda
- Acted as a custodian of PTA records
- Reviewed maintained and responded to all correspondence addressed to the PTA
PTA Co-President
P.S. 55 The Maure Magnet School
Richmond Hill, NY
09.2019 - 06.2022
- Worked closely with the president to help run the PTA
- Built and strengthened positive relationships with students, parents and teaching staff.
- Help formulate the PTA's long-range plan, work out issues as they arise and participate in executive board discussions and decision making.
Test & Trace- Community Outreach
Department of Health
Queens, NY
04.2021 - 02.2022
- Was responsible for educating and assisting individuals in accessing and receiving Covid-19 vaccinations as well as keeping the community up to date regarding new mandates and policies.
- Conducted face-to-face outreach and reaching out directly to community members to educate them about the vaccine, provide resources to find convenient vaccine locations
- Distributed literature, masks and sanitizer to the community.
- Organized community outreach programs to drive awareness of vaccination initiatives.
Receptionist/Office Service Assistant • Shearman
Sterling, LLC/Williams Lea Tag
New York, New York
10.2019 - 02.2022
- Provided reception desk coverage, greeting visitors and providing general clerical support
- Performed work in copy, fax, hospitality, mail and intake functions as needed and according to established procedures.
- Planned and completed group projects, working smoothly with others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Title 1 Representative
The Maure Magnet School
Richmond Hill, NY
09.2017 - 06.2019
- Was responsible for monitoring the expenditure of Title 1 funds to include planning, organizing, administering, directing and accounting for the operation of the Title 1 program
- Worked with the district office staff, principal, teachers and parents to facilitate the program.
Office Assistant
Martin J. Goldberg
, P.C.
01.2013 - 03.2013
- Assist accountant with tax preparation
- Maintain deposits and account management
- Maintain office operations including communications, mail distribution, supply ordering and inventory control.
Department Supervisor
Kohl's
Valley Stream, NY
01.2010 - 05.2011
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Trained and mentored new associates on department policies and procedures.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Education
Grace Institute
SUNY Queens EOC
Skills
- Microsoft Office Suite
- Ability to type 55 to 65 wpm
- Customer Service
- Data Entry
- Interpersonal Skills
- Time Management
- Problem Solving
Timeline
PTA President
P.S. 55 The Maure Magnet School
09.2023 - 06.2024
PTA Recording Secretary
P.S. 55 The Maure Magnet School
09.2022 - 06.2023
Client Services Specialist
Housing Preservation And Development
04.2022 - Current
Test & Trace- Community Outreach
Department of Health
04.2021 - 02.2022
Receptionist/Office Service Assistant • Shearman
Sterling, LLC/Williams Lea Tag
10.2019 - 02.2022
PTA Co-President
P.S. 55 The Maure Magnet School
09.2019 - 06.2022
Title 1 Representative
The Maure Magnet School
09.2017 - 06.2019
Office Assistant
Martin J. Goldberg
01.2013 - 03.2013
Department Supervisor
Kohl's
01.2010 - 05.2011
Grace Institute
SUNY Queens EOC
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