Elizabeth Sullivan
Saint Johns,MI
Summary
Accomplished Resident Care Coordinator with a proven track record at Brookdale, and The Ridge At Lansing, enhancing resident care through effective staff training in HIPAA and compassionate caregiving. Skilled in clinical assessment and budget management, I've significantly improved care standards and operational efficiency. My leadership fosters team collaboration and high-quality resident, and family support, demonstrating exceptional problem-solving abilities and staff development expertise.
Overview
24
24
years of professional experience
Work History
Resident Care Coordinator
The Ridge At Lansing
06.2019 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Hired and trained numerous new staff members on facility policies, patient care and medicine distribution.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Managed scheduling for four departments, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Remained alert to problems or health issues of clients and competently responded.
- Payroll for the whole facility.
- Prepared Resident contracts and did contract signings with families when needed.
- Had the difficult conversations with staff and families.
- Manage multiple month end reports.
Resident Care Coordinator
Brookdale
06.2014 - 06.2019
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Hired and trained numerous new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Remained alert to problems or health issues of clients and competently responded.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Payroll for the whole community.
Caregiver/Med Tech
Brookdale
06.2000 - 06.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication administration
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
High School Diploma -
Ionia High School
Ionia, MI06.2000
Skills
HIPAA understanding
Staff Training and Development
Clinical assessment
Care Planning
Healthcare regulations
Medical terminology knowledge
Resident Documentation
Budgeting and finance
Compassionate Caregiving
Patient Care
Vital signs monitoring
Dementia Care
Payroll
Housekeeping
Meal Preparation
Medication Administration
Infection Control
Emergency Response
Time Management
Problem-solving abilities
Staff Supervision
Employee Work Scheduling
Employee Performance Evaluations
Timeline
Resident Care Coordinator
The Ridge At Lansing
06.2019 - Current
Resident Care Coordinator
Brookdale
06.2014 - 06.2019
Caregiver/Med Tech
Brookdale
06.2000 - 06.2014
High School Diploma -
Ionia High School
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