Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Sullivan

Cottonwood Heights,UT

Summary

Experienced PMP certified Technical Project Manager with 7+ years of experience, specializing in managing SaaS implementations and Test and Measurement software projects. I am skilled in both Hybrid and Agile approaches to Project Management, and have worked across several highly regulated industries including fintech, aerospace, and defense/US government. I've successfully led projects with budgets of $3M+, and managed dispersed project teams upwards of 25 members. I bring a strong background in market research, competitive analysis, and integrating customer feedback to shape product roadmaps and improve user experiences. I am passionate about creating value for customers and continuously growing as a professional.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Project Manager

Testeract
04.2024 - Current
  • Actively manage up to 15 simultaneous software deployment projects for major aerospace and defense contractors, Fortune 100 companies, and the U.S. Government budgets range from $100k to $4+ million.
  • Directed integration for Northrop Grumman's PCU update program, proposed changes to working schedule that allowed project to stay on time and under $300k budget.
  • Engaged in R&D efforts with Meta, leveraging Agile principles to help accelerate their efforts and stay under a $150k budget.
  • Completed upgrades to Olin Winchester's Lake City Army Ammunition Plant for 889 compliance ($3+ million budget), under budget, and on schedule.
  • Led development of project management procedures focused on continuous improvement, driving cross-functional collaboration through PMI and Agile practices; enhanced forecasting, customer communications, and capacity planning to optimize delivery and resource use.

Technical Project Manager

Moven
02.2023 - 01.2024
  • Spearheaded the SaaS implementation of Fidelity Bank of Louisiana's financial wellness product, Andi, successfully bringing the mobile app to market in Q4 2023 in both the Apple and Google app stores.
  • Manage 6+ consecutive SaaS product implementation projects with budgets up to $500k, both API and native integrations, including facilitating product roadmap discussions with existing clients, scoping product feature requirements, and working with the development team to prioritize activities.
  • Served as the primary point of contact for all client feedback, both technical and non-technical, managing client roadmaps, identifying opportunities to expand business relationships, and providing technical support for all end-user concerns.
  • Adapted to company requirements by simultaneously handling duties of Acting Support Engineer and Product Manager.

Program Manager, Go To Market/Product Marketing

Bazaarvoice
02.2021 - 06.2022
  • Owned the 'Go to Market' process for the Client Experience product portfolio, executed 20+ new product launches, and product decommissions by working with 12+ cross-functional teams to ensure successful external launch.
  • Delivered technical training to internal teams (Support, Sales, Customer Success) on all Client Experience portfolio product launches and decommissions, which included creating training materials and facilitating demos and sessions to groups of 200+ employees.
  • Established structured Win/Loss initiative; leveraged findings to inform future product innovations.

Program Manager, Alexa Data Services

Amazon
08.2018 - 02.2021
  • Led the Boston site-level continuous improvement initiatives, ensuring successful implementation of programs such as data quality improvement, employee engagement, and Agile methodology.
  • Scaled site-level quality programs for the global operations organization, adapting for changes in culture and regulations for sites across Eastern Europe, India, and Central America.
  • Managed a team of 30+ Data Associates, planning shifts to meet volume and quality goals, and providing career development for direct reports.

Education

Bachelor of Arts - Psychology

Assumption College
Worcester, MA
05.2018

Skills

  • Project budget allocation
  • Technical project planning
  • Release planning
  • Mobile application development
  • Tableau, JIRA, Excel, Salesforce, SQL
  • Smartsheet, Atlassian, Asana, Mondaycom, Rippling
  • External client relationships
  • Product roadmap planning
  • Stakeholder communication
  • Agile project management

Certification

PMP, Project Management Institute - Issued Jan 2023

Timeline

Technical Project Manager

Testeract
04.2024 - Current

Technical Project Manager

Moven
02.2023 - 01.2024

Program Manager, Go To Market/Product Marketing

Bazaarvoice
02.2021 - 06.2022

Program Manager, Alexa Data Services

Amazon
08.2018 - 02.2021

Bachelor of Arts - Psychology

Assumption College

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Elizabeth Sullivan