Summary
Overview
Work History
Skills
Timeline
Generic

Elizabeth Sullivan

RINCON,GA

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Server

Rileys
09.2023 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Receptionist

Alexander Bannout DDS
03.2023 - 01.2025
  • Helped patients complete necessary medical forms and documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.

Receptionist

Irish Dental
03.2021 - 02.2023
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Obtained payments from patients and scanned identification and insurance cards.

Bartender

Riley's
03.2020 - 04.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Skills

  • Database Administration
  • Expense Reporting
  • Team member support
  • Schedule Management
  • Greeting and Seating Clients
  • Manage Files

Timeline

Server

Rileys
09.2023 - Current

Receptionist

Alexander Bannout DDS
03.2023 - 01.2025

Receptionist

Irish Dental
03.2021 - 02.2023

Bartender

Riley's
03.2020 - 04.2021

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