Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Sullivan

Cottonwood Heights,UT

Summary

PMP-certified Technical Project Manager with 7+ years leading SaaS implementations and software deployment projects for fintech, aerospace, and defense clients. Experienced in both Agile and hybrid methodologies, I excel at managing cross-functional teams, driving process improvements, and delivering complex projects on time and within budget. Skilled at aligning technical execution with business objectives by integrating customer feedback and user data to shape product roadmaps and enhance user experiences. I am passionate about helping companies scale through strategic project leadership and fostering long-term client relationships that drive repeat business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Project Manager

Testeract
04.2024 - 08.2025
  • Managed 15+ simultaneous software deployment projects for major aerospace and defense contractors, Fortune 100 companies, and manufacturing companies with budgets range from $100k to $4+ million.
  • Directed integration for Northrop Grumman's PCU update program, implemented changes to working schedule that allowed project to stay on time and under $300k budget.
  • Facilitated upgrades to Olin Winchester's Lake City Army Ammunition Plant for NDAA Section 889 compliance ($3+ million budget) by driving productivity on development team through introducing Agile cadences that improved planning while ensuring adherence to ITAR compliance.
  • Created company-wide processes for managing construction subcontractors and sourced construction subcontractors for project-specific site work, improving execution quality and reducing project risk.
  • Resolved high-stakes delivery issue with Johns Hopkins University by aligning internal teams and subcontractor on timelines and expectations, securing repeat business valued at $250K+ and strengthening long-term client relationship.

Technical Project Manager

Moven
02.2023 - 01.2024
  • Drove the SaaS implementation of Fidelity Bank of Louisiana's financial wellness product, Andi, successfully to market, launching in Q4 2023 to both Apple and Google app stores.
  • Managed product strategy for 6+ consecutive SaaS implementation projects with budgets up to $500k, including facilitating product roadmap discussions with existing clients, scoping product feature requirements, and working with the development team to prioritize activities.
  • Served as the primary point of contact for all client feedback, both technical and non-technical, including providing technical support for all end-user concerns, identifying opportunities to expand business relationships, and managing client expectations.
  • Adapted Agile best practices for Moven's startup environment by standardizing sprint planning and retrospective processes.

Program Manager, Go To Market/Product Marketing

Bazaarvoice
02.2021 - 06.2022
  • Owned the 'Go to Market' process for the Client Experience product portfolio, developed strategy for 20+ new product launches and product decommissions, lead cross-functional teams to ensure successful external launch.
  • Created technical training for internal teams (Support, Sales, Customer Success) on all Client Experience portfolio product launches and decommissions, including facilitating demos and live training sessions to groups of 200+ employees.

Program Manager, Alexa Data Services

Amazon
08.2018 - 02.2021
  • Led the Boston site-level continuous improvement initiatives, ensuring successful implementation of programs such as data quality improvement, employee engagement, and Agile methodology.
  • Managed a team of 30+ Data Associates, planning shifts to meet volume and quality goals, and providing career development for direct reports.

Education

Bachelor of Arts - Psychology

Assumption College
Worcester, MA

Skills

  • Project budget allocation
  • Technical project planning
  • Release planning
  • Mobile application development
  • Tableau, JIRA, Excel, Salesforce, SQL
  • Smartsheet, Atlassian, Asana, Mondaycom, Rippling
  • External client relationships
  • Product roadmap planning
  • Stakeholder communication
  • Agile project management

Certification

PMP, Project Management Institute - Issued Jan 2023

Timeline

Technical Project Manager

Testeract
04.2024 - 08.2025

Technical Project Manager

Moven
02.2023 - 01.2024

Program Manager, Go To Market/Product Marketing

Bazaarvoice
02.2021 - 06.2022

Program Manager, Alexa Data Services

Amazon
08.2018 - 02.2021

Bachelor of Arts - Psychology

Assumption College