Summary
Overview
Work History
Education
Skills
References
Timeline
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ELIZABETH SUTTLES

Marion,NC

Summary

Dedicated and results-driven professional with a wealth of experience in HR administration, payroll, and office management. Eagerly pursuing a dynamic position within a thriving company to apply my proven skills and actively contribute to organizational success.

Proven track record as an accomplished HR Administrator and Office Manager, demonstrating expertise in personnel management, meticulous payroll execution, and proficient accounts oversight. A detail-oriented professional known for robust organizational skills and an unwavering commitment to excellence.

Notable Achievements:

  • Streamlined HR processes, reducing onboarding time by 20% and improving overall employee satisfaction.
  • Successfully managed payroll for a diverse workforce, ensuring accuracy and compliance with regulatory standards.
  • Spearheaded office management initiatives, optimizing workflow efficiency and creating a conducive work environment.
  • Implemented strategic cost-saving measures, resulting in a 15% reduction in operational expenses.

My proactive approach, coupled with a keen eye for detail, positions me as a valuable asset poised to make significant contributions to your team. Let's drive success together."

Overview

22
22
years of professional experience

Work History

Human Resources Coordinator

White Labs, Inc
Asheville, NC
03.2022 - Current
  • Assists in the hiring process, conducting interviews, and processing background checks
  • Manages accurate employee information in the HRIS system (Paychex)
  • Completes bi-weekly payroll
  • Maintains department and employee files, ensuring legal compliance
  • Assists in the creation of benefit packets and updates company policies
  • Assists with handling of employee issues or concerns
  • Assists with the preparation and facilitation of employee trainings
  • Maintains department and employee files on a regular basis, ensuring legal compliance, ease of access, and organization
  • Assists in the tracking of annual performance reviews
  • Assists in the creation of benefit packets as requested
  • Creates and distributes monthly anniversary, birthday, and new hire reports
  • Assists with writing and updating company policies as directed
  • Assists the department in maintaining compliance with federal, state, and local labor laws by attending trainings, webinars, and reviewing professional publications
  • Provides excellent customer service to employees from various locations/branches.
  • Managed leave of absence requests and tracked vacation time accruals.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Prepared documents for termination processes such as exit interviews and severance packages.
  • Maintained employee files in compliance with applicable legal requirements.
  • Developed employee orientation and training programs for new hires.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Handled employee discipline and termination to address policy infractions.

OFFICE MANAGER/PAYROLL

Adkins Transportation, Inc
Marion, NC
08.2010 - 03.2022
  • Calculated weekly payroll and managed accounts payable and receivable
  • Handled insurance contracts, Workers Compensation reports, and tax reports
  • Maintained up-to-date personnel records on all employees.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Used judgment and initiative in handling confidential matters and requests.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed office budget to handle inventory, postage and vendor services.
  • Interpreted and communicated work procedures and company policies to staff.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Managed office inventory and placed new supply orders.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Reviewed files and records to obtain information and respond to requests.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Maintained filing system for records, correspondence and other documents.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.

HUMAN RESOURCES ADMINISTRATOR/CUSTOMER SERVICE

Spectrum Yarns, Inc
Marion, NC
03.2002 - 09.2008
  • Maintained up-to-date personnel records on hourly employees
  • Conducted preliminary screening and interviewing for manufacturing job applicants
  • Prepared monthly HR activity reports and managed group life and health insurance reports
  • Processed Worker’s Compensation claims and unemployment insurance claims
  • Oversaw NAFTA Certificates and other export paperwork.

Education

Associates Degree in Business Administration and Accounting -

05.2021

Skills

  • Technical Skills: Microsoft Office Suite, QuickBooks
  • Administrative Skills: Payroll, Accounts Payable/Receivable
  • Organizational Skills: Records Management, Inventory Management
  • Communication Skills: Strong verbal and written communication
  • Employee Relations
  • Benefits Administration
  • Payroll Administration
  • Human Resources Management
  • Training Development
  • Exit Interviews
  • Training Programs
  • Recruiting
  • Performance Evaluation
  • Confidential Document Control
  • Interdepartmental Coordination
  • Workforce Planning
  • New Employee Orientations
  • Benefits Programs
  • Microsoft Office and Docusign
  • Project Planning
  • Background Checks
  • People-Oriented
  • Compliance
  • Exceptional Communicator
  • Recordkeeping
  • Time and Labor Control
  • Payroll and Benefits Administration
  • Quickbooks
  • HRIS Proficiency
  • Payroll Coordination
  • Maintains Confidentiality
  • Human Resources Audits
  • Report Generation

References

References available upon request.

Timeline

Human Resources Coordinator

White Labs, Inc
03.2022 - Current

OFFICE MANAGER/PAYROLL

Adkins Transportation, Inc
08.2010 - 03.2022

HUMAN RESOURCES ADMINISTRATOR/CUSTOMER SERVICE

Spectrum Yarns, Inc
03.2002 - 09.2008

Associates Degree in Business Administration and Accounting -

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