Elizabeth Sutton
Palm Bay
Summary
Results-driven professional focused on enhancing customer satisfaction and driving company success. Proven track record in managing high volumes of inbound calls while maintaining strong customer relationships. Demonstrates exceptional active listening and multitasking skills to effectively address customer needs.
Overview
13
13
years of professional experience
Work History
Accounts Payable Specialist- Temp
Nextech
Melbourne
12.2024 - 03.2025
- Answered vendor calls and logged issues for dispatchers.
- Processed and entered vendor invoices, ensuring accurate records.
- Scanned and emailed documents to dispatchers for timely processing.
- Provided vendors with status updates on processed statements.
- Handled credit invoices when applicable to maintain financial accuracy.
Customer Service Representative- Temp
Health First, Inc.
Melbourne
11.2023 - 04.2024
- Handled phone inquiries from current insurance members to address concerns and requests.
- Conducted investigative research into insurance claims to ensure accuracy.
- Collected payments for insurance premiums to maintain account status.
- Investigated discrepancies in insurance premiums to resolve issues efficiently.
- Researched and provided information on covered medications and alternatives to support clients.
Wealth Management Assistant
Eastwood and Associates
Melbourne
02.2021 - 11.2023
- Assisted clients by answering phone calls and scheduling appointments.
- Deposited checks to ensure timely processing of funds.
- Prepared meetings by organizing materials and coordinating logistics.
- Facilitated client transactions by moving money efficiently.
- Scanned, uploaded, filed, and archived documents for accurate record-keeping.
- Established new accounts including Roth and SEP IRAs to expand client offerings.
- Planned events to enhance client engagement and satisfaction.
Assembler
Collins Aerospace
Melbourne
09.2019 - 02.2021
- Executed assembly of parts onto board according to engineer’s layout instructions.
- Loaded parts into bins within machine to ensure efficient operations.
- Trained peers on best practices and machine operation procedures.
- Diagnosed and repaired mechanical issues to minimize downtime.
- Inspected and verified completeness and accuracy of finished work.
Patient Care Coordinator
Millefiori
Melbourne
11.2018 - 09.2019
- Answered phone calls, took messages, and returned phone calls
- Greeted patients, checked patients in
- Handled cash
- Ran reports
- Cleaned and organized the office
- Scheduled appointments
Property research analyst
American Title, Inc.
Palm Bay
06.2015 - 11.2018
- Researched current property ownership to ensure accurate reporting.
- Compiled comprehensive reports on deeds and mortgages for banks.
- Delivered AVR and MVR reports to financial institutions for assessment.
- Prepared documentation packets for client review and signatures.
- Contacted facilities to gather essential information on properties.
Applications Processor
Christian Care Ministry
Melbourne
02.2014 - 06.2015
- Resolved customer service calls, ensuring prompt issue resolution and satisfaction.
- Completed data entry tasks for incoming applications and associated paperwork.
- Collaborated with various departments to address customer concerns efficiently.
- Processed and organized essential paperwork for streamlined record-keeping.
- Set up new applicants in the database to facilitate accurate invoicing.
- Generated invoices for new applicants, maintaining financial accuracy.
Assistant Manager
Domino’s Pizza
Melbourne
08.2012 - 02.2014
- Trained new employees to uphold store standards and ensure compliance.
- Managed efficient opening and closing procedures for optimal operations.
- Conducted inventory and cash counts at shift end to maintain accuracy.
- Prepared and cooked pizza and other food items to meet customer demands.
- Organized store setup for inspections, ensuring readiness for compliance.
Education
Bachelor’s Degree - Business Management
Eastern Florida State College
Melbourne, Florida12.2025
Associates Degree -
Eastern Florida State College
Melbourne, Florida05.2017
Skills
- Communication
- Microsoft products
- Leadership and organization
- Data inputting
- Customer service
- Problem resolution
Timeline
Accounts Payable Specialist- Temp
Nextech
12.2024 - 03.2025
Customer Service Representative- Temp
Health First, Inc.
11.2023 - 04.2024
Wealth Management Assistant
Eastwood and Associates
02.2021 - 11.2023
Assembler
Collins Aerospace
09.2019 - 02.2021
Patient Care Coordinator
Millefiori
11.2018 - 09.2019
Property research analyst
American Title, Inc.
06.2015 - 11.2018
Applications Processor
Christian Care Ministry
02.2014 - 06.2015
Assistant Manager
Domino’s Pizza
08.2012 - 02.2014
Bachelor’s Degree - Business Management
Eastern Florida State College
Associates Degree -
Eastern Florida State College
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