Elizabeth Swaggerty
Covington,LA
Summary
Dynamic culinary professional with extensive experience at Bernard's Cajun Seafry, excelling in food presentation and customer service. Proven ability to maintain high sanitation standards while multitasking in fast-paced environments. Recognized for enhancing team performance and adapting quickly to changing demands, ensuring exceptional dining experiences and operational efficiency.
Overview
22
22
years of professional experience
Work History
Cook
Bernard's Cajun Seafry
04.2025 - 10.2025
- Prepared and cooked a variety of Cajun dishes in accordance with restaurant standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Assisted in food preparation and ingredient sourcing for daily specials.
- Operated kitchen equipment, including fryers, grills, and ovens safely and efficiently.
- Collaborated with team members to meet service demands during peak hours.
- Followed recipes accurately to maintain consistency in dish presentation and flavor.
- Adapted quickly to changing menus and customer preferences for optimal service delivery.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Laborer
Sand Dollar Landscaping
06.2015 - 05.2024
- Assisted with loading and unloading materials, ensuring safe handling techniques
- Followed safety protocols to maintain a secure work environment
- Collaborated with team members to meet project deadlines
- Adapted quickly to changing project requirements and priorities
- Supported skilled workers by preparing materials and equipment as needed
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Assisted in digging, trenching and backfilling trenches and foundations.
Secretary/Manager
Quality Curb, Inc
03.2004 - 10.2023
- Coordinated scheduling, meetings, and communication across departments to enhance collaboration.
- Developed and implemented filing systems, improving document retrieval time and organization.
- Oversaw budget management for supplies and equipment, ensuring cost-effectiveness in procurement processes.
- Evaluated office processes regularly, recommending improvements to increase productivity and reduce costs.
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Improved cost management by negotiating favorable contract terms with vendors and suppliers.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Handled sensitive information with discretion while maintaining confidentiality at all times.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
Server/Manager
Not Just Donuts
06.2016 - 03.2019
- Supervised daily operations to ensure exceptional customer service and operational efficiency.
- Trained and mentored staff on best practices in food safety and service standards.
- Developed and implemented procedures to enhance workflow and reduce wait times.
- Managed inventory levels, ensuring timely replenishment of supplies for smooth operations.
- Resolved customer complaints efficiently, fostering a positive dining experience and repeat business.
- Welcomed and greeted guests before presenting special menu items to clients.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Achieved significant cost savings by negotiating with vendors for better rates on hardware and software.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Shift Manager
McDonald's
02.2007 - 01.2009
- Trained and mentored staff on best practices, fostering a culture of continuous improvement and accountability.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
GED -
Louisiana Educational Program
Slidell, LA05-2007
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Frying
- Sanitation
- Supply restocking
- Food presentation
- Grilling
- Contamination prevention
- Food waste reduction
Timeline
Cook
Bernard's Cajun Seafry
04.2025 - 10.2025
Server/Manager
Not Just Donuts
06.2016 - 03.2019
Laborer
Sand Dollar Landscaping
06.2015 - 05.2024
Shift Manager
McDonald's
02.2007 - 01.2009
Secretary/Manager
Quality Curb, Inc
03.2004 - 10.2023
GED -
Louisiana Educational Program