Results-driven and customer-centric hospitality leader with a decade of experience in delivering outstanding service and managing diverse teams. Eager to bring my proven track record in operational excellence, team development, and customer satisfaction to a Starbucks management role, fostering a culture of exceptional service and driving business growth. Proven ability to provide outstanding customer service. Strong manual dexterity and attention to detail. Skilled at fostering a positive and energetic atmosphere for guests and team members Exceptional teamwork and interpersonal skills. Proficient in maintaining and multi-tasking while keeping the ability to adapt in a fast paced environment. Experienced in coaching team members to reach their full potential, leading to improved job satisfaction and reduced turnover. Demonstrated ability to make informed and timely decisions that positively impact store operations and customer satisfaction. Exception communication skills with team members and higher management.