Elizabeth Taft
Harker Heights,TX
Summary
Proactive and detail-oriented professional with a strong work ethic and customer service excellence, honed at Killeen ISD and in the cleaning industry. Adept at improving operational efficiency and cleanliness, I excel in fast-paced environments, leveraging skills in sanitation and multitasking to exceed employer expectations and achieve a 30% increase in customer satisfaction. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Killeen ISD
09.2017 - Current
- Monitored food quality and freshness throughout day.
- Cleaned and organized kitchen, dining and service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Processed customer payments and balanced cash drawers.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Portioned and wrapped food to place directly on plates for service to patrons.
Housekeeper
Cleaning Business
06.2014 - 06.2015
- Assisted in reducing maintenance costs through proactive identification of potential issues and timely reporting to management.
- Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Streamlined operations by developing effective cleaning routines tailored specifically for each area within the facility.
- Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Demonstrated flexibility by adapting to changing priorities and adjusting work schedules as needed for special events or emergency situations.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Handled equipment, chemicals, and materials properly and with caution.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
Celestino Sanchez
Rioverde, S.L.P Mexico07-1998
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Attention to Detail
- Fast-Paced Environment
- Working Quickly
- Productivity and Efficiency
- Service prioritization
Languages
Spanish
Native or Bilingual
English
Limited Working
Interests
- Dancing
- Learning new cooking techniques and expanding my culinary skills
- Growing herbs, vegetables, or fruits in home gardens
- Gardening
- Cooking
- Music
Timeline
Food Service Worker
Killeen ISD
09.2017 - Current
Housekeeper
Cleaning Business
06.2014 - 06.2015
High School Diploma -
Celestino Sanchez
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