Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to learn new things and grow. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
TJMAXX
15464 N Frank Lloyd Wright Blvd, Scottsdale, Az
02.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Chaperone
REACH Family Services
Phoenix, Az
05.2023 - 06.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Externship
Integrative Veterinary Oncology
Phoenix, AZ
02.2023 - 05.2023
Recorded vital signs and intake and output of patients and documented information in medical records.
Monitored patient vital signs and reported any changes to veterinary staff
Practiced patient care by taking vital signs and providing wound care for patients.
Prepared and administered medications in accordance with established protocols.
Assisted in restraint and practiced use of fear free tactics
Provided customer support to clients, answering questions and addressing concerns.
Positioned animals for diagnostic imaging such as x-rays and scans.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Administered medications to animals in treatment and documented changes in condition.
Assisted senior staff with blood analyses and physical assessments.
Groomed and bathed animals to maintain hygiene and appearance.
Collected patient biopsies and blood samples for laboratory analysis.
Restrained animals for examination and treatment.
Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
Assisted in examination and treatment of animals in veterinary clinic.
Followed safety protocols for handling animals.
Prepared animals for surgical procedures.
Maintained clean and safe animal living areas.
Kept detailed records of animal treatments and medications.
Cleaned, sterilized and maintained surgical instruments and equipment.
Observed animals for signs of distress or illness.
Monitored vital signs and provided nursing care for animals.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Education
High School Diploma -
Mountain View High School
Mesa, AZ
05.2023
No Degree - Veterinary Assistance
(EVIT) East Valley Institute of Technology
Mesa, AZ
05.2023
Skills
Cleaning Techniques
Credit and Cash Transactions, Returns and Refunds
Customer Service
Merchandising Proficiency
Verbal Communication and Time Management
Conflict Resolution
Verbal and Written Communication both in independent and team-working environments
Client Education
Medical Charting
Patient Bathing
Subcutaneous Injections
Patient Check-Ins and discharges
Medication Administration
Restraint Techniques
Patient Care Monitoring
Blood Sample Collection
Laundry Duties
Cleaning, Sanitizing, and sterilizing workplace and instruments
Clean Kennels
Basic Animal Care
Certification
Approved Veterinary Assistant (AVA through a NAVTA certified program)