Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elizabeth Taylor

Elizabeth Taylor

Rusk,TX

Summary

Experienced Office Manager with a proven track record in staff supervision, effective communication, and customer relationship management. Demonstrated ability to enhance team dynamics and operational efficiency while ensuring compliance and accuracy in financial processes.

Overview

4
4
years of professional experience

Work History

Office Manager

Old Glory Enterprises
Jacksonville, Texas
02.2024 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Developed effective communication strategies between departments within the organization.
  • Ensured compliance with applicable laws regarding employment practices.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Customer Service Representative

PADCARE
Palestine, Texas
03.2023 - 02.2024
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided accurate information about products and services to customers.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Office Assistant

Taylor Contractor Services
Palestine, Texas
01.2022 - 03.2023
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Assisted with preparing and editing company correspondence and presentations.
  • Facilitated internal communication by distributing memos and announcements.
  • Facilitated communication within the office and with external partners.

Education

High School Diploma -

Neches High School
Neches,TX
05-2014

Skills

  • Staff supervision
  • Budget preparation
  • Communication strategies
  • Customer relationship management
  • Conflict resolution
  • Time management
  • Team building
  • Record maintenance
  • Office management
  • Payroll and budgeting
  • Employee supervision
  • Technical support
  • Relationship building
  • Customer service
  • Training and coaching

Timeline

Office Manager

Old Glory Enterprises
02.2024 - Current

Customer Service Representative

PADCARE
03.2023 - 02.2024

Office Assistant

Taylor Contractor Services
01.2022 - 03.2023

High School Diploma -

Neches High School

Similar Profiles

CREATE PROFILE