Summary
Overview
Work History
Education
Certification
Accomplishments
Timeline
Generic

Elizabeth Teesdale

Marquette,MI

Summary

I am a collaborative team member with love for engaging with people, focusing on providing exceptional service and ensuring positive experience for all individuals. I demonstrate patience, empathy, and persuasive communication skills that enhance overall efficiency and safety in role of any position that I work in.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lift Operator

Crystal Mountain Resort
Thompsonville, MI
11.2022 - Current
  • Trained new employees on lift operations, pointing out safety mechanisms and features.
  • Maintained cleanliness and orderliness in lift areas, including stations and equipment.
  • Participated in regular training sessions to stay up-to-date on industry best practices.
  • Coordinated with ski patrol and other emergency services in case of accidents or emergencies.
  • Maintained daily log of lift operations and safety inspections.
  • Assisted passengers in loading and unloading safely from the lift.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Enforced safety regulations, ensuring passengers adhered to guidelines for a safe lift experience.
  • Managed crowd control and provided directions to passengers, enhancing their experience and safety.
  • Communicated effectively with passengers, providing clear instructions and assistance when needed.

Manager

Pirates Cove Adventure Golf
Traverse City, MI
06.2021 - Current
  • Mentored and trained new employees on procedures and job positions.
  • Provided support for customers by addressing complaints quickly and efficiently.
  • Assigned, prioritized, and delegated tasks and responsibilities to departmental employees.
  • I was cashiered for three years prior to management, where I worked with customer service, money, organization, and handling.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

Bachelor of Arts - Construction Project Management

Northern Michigan University
Marquette, MI
05-2027

Associate of Applied Science - Creative Writing

Northwestern Michigan College
Traverse City, MI
01-2024

Certification

  • OSHA 10

Accomplishments

  • National Honors Society
  • Employee of the year.

Timeline

Lift Operator

Crystal Mountain Resort
11.2022 - Current

Manager

Pirates Cove Adventure Golf
06.2021 - Current
  • OSHA 10

Bachelor of Arts - Construction Project Management

Northern Michigan University

Associate of Applied Science - Creative Writing

Northwestern Michigan College

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Elizabeth Teesdale