Elizabeth Tejero
San Marcos,TX
Summary
Driven professional with proven expertise in warehouse safety and team leadership, demonstrated at Amazon. Excelled in enhancing client experiences at W Hotel, significantly improving retention rates. Skilled in utilizing FAST and Amnesty certifications alongside effective communication, ensuring high-quality standards and operational excellence without compromising safety or service.
Overview
7
7
years of professional experience
Work History
FC Associate
Amazon
07.2020 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, tote tanks and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Spa Concierge
W Hotel
01.2017 - 03.2020
- Enhanced client experience by efficiently managing appointment schedules and promptly addressing inquiries.
- Spearheaded the implementation of a loyalty program that increased retention rates among existing customers while attracting new ones.
- Streamlined front desk operations through proficient use of booking software and diligent recordkeeping.
- Boosted customer satisfaction by providing personalized recommendations for spa treatments and products.
- Facilitated seamless communication between guests, therapists, and management to ensure smooth spa operations daily.
Education
Game Design And Programming - Computer Graphics
Austin Community College
Austin, TXBachelor Of Applied Science - Network Security And Engineering
WGU
4001 S 700 E #300, Millcreek, UT 84107Skills
- Warehouse Safety
- FAST and Amnesty Certified
- Process Guide
- Willing to Learn
- Teamwork and Collaboration
- Team Leadership
Timeline
FC Associate
Amazon
07.2020 - Current
Spa Concierge
W Hotel
01.2017 - 03.2020
Game Design And Programming - Computer Graphics
Austin Community College
Bachelor Of Applied Science - Network Security And Engineering
WGU
Similar Profiles
Nicholas JimenezNicholas Jimenez
Environmental Health and Safety at AmazonEnvironmental Health and Safety at Amazon
Filippo CervettoFilippo Cervetto
Retail Vendor Manager at AmazonRetail Vendor Manager at Amazon
Laura MataLaura Mata
Fulfillment Associate at AmazonFulfillment Associate at Amazon
JULIANA GARCIA TORRESJULIANA GARCIA TORRES
Amazon Fulfillment Warehouse Associates at AmazonAmazon Fulfillment Warehouse Associates at Amazon
Carson KosubCarson Kosub
Army National Guard Officer at TXARNGArmy National Guard Officer at TXARNG